Temporary Customer Service Representative
Virtual Vocations Inc
To support customer needs, the full-time Temporary Customer Service Representative will provide assistance with benefits, claims, and eligibility inquiries while working remotely from designated states. Key responsibilities Serve as a guide and advocate for callers, addressing questions and resolving issues related to health insurance benefits Conduct research to find accurate information when faced with challenging inquiries Tailor communications to meet the unique needs of each caller while ensuring compliance with company standards Required qualifications High school diploma or equivalent 6 months of customer service call center experience or equivalent experience in a customer-facing role Proficient PC skills with the ability to navigate multiple applications during calls Ability to apply mathematical concepts and calculations Experience with AI tools and technologies is highly desired
Vacancy posted 3 days ago
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