Mobile Imaging Driver/Patient Service Representative
$26 - $28 per hourNHOJ Imaging, LLC
Mobile Patient Service Representative
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Mobile Patient Service Representative, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
- Transports Mobile Mammography Coach to assigned locations within established timeframes to ensure excellent customer service is provided
- Performs general maintenance checks on the vehicle including filling with gas, checking fluid levels, checking tire pressure and cleaning windows; promptly reporting any vehicle problems or maintenance issues to supervisor to ensure a safe vehicle
- At each location, you will conduct set-up and tear down of the trailer
- Greet and register patients in a friendly and service-oriented manner.
- Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
- Collect and log all co-pays and fees
- Answer/transfer incoming phone calls.
- Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
- Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
- Coordinate with the back-office staff for timely and effective care of patients
You Are:
- Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
- Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
- Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
- High School Diploma or GED
- Intermediate to advanced computer skills
- Strong multitasking and communication skills
- Experience providing exceptional customer service
- Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
- Comprehensive Medical, Dental and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars
- 401(k) Employer Match
- Free services at any of our imaging centers for you and your immediate family.
Pay Range: $26.00 - $28.00 per hour
NHOJ Imaging, LLCVacancy posted 2 days ago
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