Benefits Manager

Benefits Manager

At the South Carolina Department of Revenue (SCDOR), we are funding a better state to live, work, and play. Offering excellent benefits, hybrid work schedules, training plans, tuition assistance, and self-development opportunities, we are a trustworthy partner to our customers and an innovative workplace that supports work-life balance and empowers our employees to reach their highest potential. Open the door to a career at the SCDOR and discover why 93% of our employees see how their work contributes to the SCDOR's success—by collecting 95% of South Carolina's general fund, our team serves with purpose and impacts the success of our community.

We are looking for teammates who are:

• Supportive leaders who enjoy developing employees and building a strong team
• Analytical professionals who can interpret complex benefits information and resolve questions with accuracy and sound judgment
• Organized, detail-oriented, and capable of independently prioritizing tasks
• Effective communicators who can provide clear guidance and handle sensitive conversations with professionalism and confidentiality

What you will do:

The Benefits Manager coordinates the administration of SCDOR's employee benefits programs and supervises the team that supports employees throughout their employment and into retirement. You'll provide guidance on benefits matters, help ensure programs are administered accurately and consistently, and assist employees in understanding and navigating their benefits.

Primary job duties include:

• Coordinating the PEBA Insurance Benefits program, including health, dental, life, vision, and long-term disability enrollment; ensuring eligibility requirements are met; processing applicable claims; and coordinating leave matters related to benefits
• Serving as SCDOR's liaison with PEBA and other state agencies to support accurate benefits-related payroll and reconciliation
• Coordinating PEBA retirement and deferred compensation programs and assisting employees with eligibility, service credit, program changes, and other retirement-related matters
• Coordinating the benefits process for temporary employees under PPACA, including monthly and annual eligibility reviews
• Providing timely and accurate information about benefit changes and eligibility requirements and offering one-on-one benefits counseling throughout the year
• Coordinating the overall functions of the Benefits section, including supervising, counseling, and evaluating employee performance
• Counseling prospective retirees on retirement and insurance options and coordinating the retirement process, including applicable claims and retirement incentive programs
• Coordinating the agency's workers' compensation program, including required reporting and partnering with appropriate staff on safety training and awareness
• Providing benefits information during New Hire Orientation and coordinating benefits meetings and enrollment for new employees
• Conducting exit benefits meetings with departing employees and providing guidance on benefit continuation, leave payouts, retirement options, and benefit transfers to other state agencies

Minimum and additional requirements include:

• A bachelor's degree and relevant experience in insurance or retirement programs
• Relevant experience or education may be substituted on a year-for-year basis with an approved equivalence by the Division of State Human Resources (DSHR)

Academic degrees must be from an accredited institution of higher learning.

Preferred qualifications include:

• Knowledge of South Carolina state employee benefits program
• Knowledge of Human Resources policy and procedure
• Experience administering employee benefits programs, including insurance and retirement benefits

Additional comments include:

• EEO: The SCDOR is committed to providing equal employment opportunities to all and does not discriminate on the basis of age, race, color, religion, sex, national origin, disability, and pregnancy, childbirth, or related medical conditions, including, but not limited to, lactation
• Hours: Flexible hours may be available from 7:00 a.m. – 6:00 p.m., Monday – Friday (37.5 hours per week)
• Telework schedule: This position may be eligible to work remotely up to two days per week after one year of employment with SCDOR

Ready to apply? Apply online and complete the application fully, including all current and previous work history and education. You may submit a resume, but it will not be considered as a substitute for completing the entire application. Candidates selected to move forward in the hiring process will be contacted to complete an aptitude or skills assessment and personality profile (using Criteria Corp) and may be contacted to complete a one-way virtual interview (using Spark Hire). Candidates selected for hire are required to comply with all SCDOR tax requirements and are subject to a National Criminal Background Check, which includes fingerprinting.