Account manager / Client Partner

Account Manager / Client Partner

We are looking for an Account Manager to create long-term, trusting relationships with our customers. The Account Manager's role is to oversee a portfolio of assigned customers, develop new business from existing clients, and actively seek new sales opportunities.

Responsibilities

• Responsible for developing and managing client relationships, business strategy, and growth, P&L management, solutions, and delivery
• Lead account strategy and planning and identify opportunities for growth in the account.
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly, communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with the sales team to identify and grow opportunities within the territory
• Assist with challenging client requests or issue escalations as needed

Requirements

• Experience in a professional services environment, working with offshore teams
• Proven work experience as an Account Manager / Client Partner/ Business Development Manager role at an IT/management consulting firm
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Solid experience with CRM software (e.g. Salesforce,) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs
• Experience in handling technical clients.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, deal shaping, negotiation, and presentation abilities
• Strong verbal and written communication skills

Basic qualifications: BA/BS degree in Business Administration, Sales, or relevant field. Altimetrik is an equal opportunity employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability status or protected veteran status, or any other status protected by the laws or regulations in the locations where we operate.