Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Tier 1 Helpdesk Specialist - VA Support

Privateer IT LLC

Privateer IT, LLC is seeking a Tier 1 Helpdesk Support Specialist to support the Department of Veterans Affairs. This remote role requires 1–3 years of experience, VA clearance, and strong communication skills to diagnose issues and document interactions. Candidates located anywhere in the United States, including DC, are encouraged to apply. Ideal candidates have experience with ticketing systems and a basic understanding of user access management and troubleshooting. #J-18808-Ljbffr

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Remote Tier 1 Helpdesk Specialist - VA Support in Washington DC vacancy
  •  ...Operations, LLC is recruiting a Help Desk Specialist I – Tier 1 for the CBP Technology Service Desk. This role delivers first-line IT support to CBP employees and contractors,...  ...resets, and basic troubleshooting from a remote/onsite hybrid setting. The ideal candidate... 
    Remote work
    For contractors
    Rotating shift

    Chenega Agile Real Time Solutions, LLC

    United States
    12 hours ago
  •  ...NuAxis provides Tier 1 remote help desk support for Federal Government end users in a high-volume environment. The role handles incidents from phone, email, chat, and other channels, documenting steps and resolutions while ensuring SLA compliance. Responsibilities include... 
    Remote work

    NuAxis

    United States
    2 days ago
  •  ...Information Technology at the State of Maine is hiring for a Service Desk specialist to provide tier 1 phone support to State employees and some public callers. This hybrid role involves remote work with required on-site presence in Augusta, serving a fast-paced environment... 
    Remote work
    Work at office

    MaineGuide.com

    Augusta, GA
    5 days ago
  • iQuasar LLC is looking for a Tier 1 Service Desk Specialist for a contract, remote position in the United States. The role handles calls, emails, and live chat while coordinating on-site support as needed. You will manage incidents, service requests, and ticket updates... 
    Remote job
    Full time
    Contract work
    Live in

    iQuasar, LLC

    New York, NY
    2 days ago
  •  ...Description Job Description Help Desk Specialist I (Tier 1 Agent - External) Background Investigation Ashburn, VA / Orlando, FL / San Antonio, TX Primarily remote, within commuting distance...  ...required14160 Personal Computer Support Technician• Serve as 24x7x365... 
    Remote work
    Work at office
    Rotating shift
    Afternoon shift

    TEEMA

    Orlando, FL
    20 days ago
  •  ...The Tier 1.0 Helpdesk Specialist acts in a customer service capacity responding to customer requests via phone, email, or self-service portal. This role is crucial in delivering quality support service aligned with Cayuse's values. The ideal candidate will handle end... 

    Unavailable

    Pendleton, OR
    3 days ago
  •  ...Job Description Job Description Help Desk Specialist I (Tier 1 Support) – Remote Flexibility | 24/7 Operations Join a fast-paced technical support team delivering critical frontline assistance to external users in a 24/7/365 environment. This role serves as the first... 
    Remote work
    Work at office
    Night shift
    Rotating shift

    TEEMA

    Ashburn, VA
    19 days ago
  •  ...Osmose Utilities Services, Inc. is seeking a Computer Support Specialist to provide Tier 1 help desk support for field and office-based employees in Peachtree City, GA. The role involves diagnosing hardware and software issues, deploying devices, and assisting with... 
    Work at office

    Osmose Utilities Services, Inc.

    Peachtree City, GA
    5 days ago
  • $17 - $19 per hour

     ...A staffing and recruiting firm based in Orlando is seeking a Service Desk Support Specialist for short-term contract work. The role involves providing Tier 1 and Tier 2 technical support for an aviation client, where you will troubleshoot hardware, software, and network... 
    Hourly pay
    Contract work
    Temporary work
    Work at office

    Insight Global

    Orlando, FL
    3 days ago
  •  ...person can contribute. ABOUT THE ROLE As an IT Support Specialist, you will provide Tier 1 support to our customers through multiple channels (...  ...work on-site 100%. Therefore, telecommuting, or virtual/remote options will not be available for this position.... 
    Remote work
    Work at office
    Weekend work

    Cavco

    Phoenix, AZ
    4 days ago
  • $22 per hour

    # Tier 1/2 Service Desk Analyst (Managed Service)Apply...  ...and advanced technical support for client's users and...  ..., VPN connectivity, remote access, and application...  ...platforms (ServiceNow, Jira, HelpDesk+, Remedy, etc.)*...  ...*Location:** Richmond, VA, US**Job Type:****Date... 
    Remote work
    Hourly pay
    Contract work
    Shift work

    Apex Systems

    Richmond, VA
    17 hours ago
  •  ...Leidos seeks a Sr. Tier 2 Helpdesk Specialist to support a large DOD contract at Fort Belvoir, VA. Responsibilities include troubleshooting, incident management, and customer support for IT services in classified and unclassified environments. The ideal candidate holds... 
    Remote work
    Contract work

    Leidos

    United States
    2 days ago
  • Addition Financial Credit Union is seeking a Service Desk Technician to provide Tier 1-2 support, triage incidents, and escalate issues while ensuring SLA adherence. The role covers devices, software, and access across branches, with emphasis on security and user-focused... 

    Addition Financial Credit Union

    Tallahassee, FL
    2 days ago
  • $45k - $60k

    Tier 1 Technical Support job at Blue Cotton Tech Services. Alexandria, VA. Role: Tier 1- Field Technician Company: Blue Cotton Tech Services Location: Alexandria, VA...  ...servers, and networking equipment. Collaborate with remote support teams to escape and resolve complex... 
    Remote work
    Full time
    Work at office
    Relocation
    Monday to Friday

    kozmetickesluzby.vecnakraska.sk - Jobboard

    Alexandria, VA
    3 days ago
  •  ...Chenega MIOS is seeking a Tier 1 Help Desk Analyst in Arlington, VA to support DoD missions with first-line IT troubleshooting, incident tracking, and user...  ...calls, diagnosing issues, and providing both local and remote support across multiple networks. #J-18808-Ljbffr... 
    Remote work
    Local area

    Chenega Corporation

    Arlington, VA
    2 days ago
  •  ...-based MSP, seeks a Help Desk Technician Tier 2 at our Dulles headquarters. You will handle...  ...needed. You’ll interact with clients remotely on a daily basis, requiring...  ...communication. The role emphasizes PC and network support, Office 365 and Google Workspace administration... 
    Remote work
    Work at office

    Solvere One LLC

    United States
    2 days ago
  •  ...ESR Healthcare seeks a Tier III Help Desk Support Specialist to provide advanced technical support for government clients from a remote setting in the United States. The role emphasizes strong problem solving, ITIL processes, and customer satisfaction. The candidate... 
    Remote work

    Executive Staff Recruiters / ESR Healthcare

    United States
    2 days ago
  • Linxup seeks a Helpdesk Associate to deliver Tier 1 support for our SMB customers, handling inquiries by phone, chat, email, or cases. You will troubleshoot...  ...supporting revenue opportunities. The role offers remote work flexibility with a Monday-Friday schedule and a dedicated... 
    Remote job
    Monday to Friday

    Linxup

    New York, NY
    2 days ago
  • $40k - $50k

    ## Helpdesk Technician - Tier 1Woodstock, IL · Full-time · Experienced#### About The PositionLevel 1 Helpdesk Technician**What this role will entail:...  ...the phone or email* Perform remote troubleshooting* Determine...  ...to the next level of support personnel* Record notes regarding... 
    Remote work
    Full time

    LeadingIT

    Woodstock, IL
    4 days ago
  •  ...seeking a Systems Analyst to join its Technical Assistance Center in California. You will resolve Level 1 end-user issues, follow SOPs, and deliver friendly, timely support while escalating complex problems as needed. The role covers desktop troubleshooting, account... 
    Shift work

    Meriplex Communications

    Camarillo, CA
    12 hours ago
  •  ...Tier 1 Support AnalystOur client is looking for a computer support professional for all of the...  ...questions. Support is done remotely via remote control software and over the...  ...LaptopsDocuments all work done through Service Now Helpdesk applicationSupports wireless... 
    Remote work
    Work at office

    Anchor Point Technology Resources

    Indianapolis, IN
    4 days ago
  • $55k - $65k

     ...IT Helpdesk Technician Tier 1.5We are a forward-thinking IT services provider committed to delivering top-notch support to small and medium-sized businesses. Founded by an experienced service...  ...you!Key Responsibilities:Deliver remote help desk support and resolve client... 
    Remote work
    Work at office

    Bowman Williams

    Atlanta, GA
    4 days ago
  •  ...as the first line of IT support for associates globally,...  ...experience across our office and remote workforce....  ...diagnosis — escalate to Tier 2 / Tier 3 when a fix is beyond Tier 1 scope; keep end users informed...  ...Required ~3–5 years of IT helpdesk or desktop support... 
    Remote work
    Work at office

    TechDigital Group

    United States
    2 days ago
  •  ...Tier 1 Customer Support RepresentativeThe Tier 1 Customer Support Representative serves as the first...  ...equipment and perform other approved remote troubleshooting activities.Assist customers...  ...customer service, call center, helpdesk, telecommunications, or technical support... 
    Remote work

    NOVOS FiBER

    Dallas, TX
    3 days ago
  • $21.75 - $25 per hour

     ...application promptly. Allied Business Solutions is looking for a Tier 1 Support Technician to be the first point of contact for our clients’...  ...to client end users by phone, email, the ticket portal and remote sessions. Triage, prioritize and resolve service tickets in... 
    Remote work
    Work from home
    Flexible hours

    Allied Business Solutions

    Boise, ID
    4 days ago
  •  ...Overview Tier 1 Helpdesk Technician (EITAAS-2026-24720): Bowhead seeks an Tier 1 Helpdesk...  ...that will provide multiple tier support to end users. The ideal technician will...  ...Establish VPN with CAC connectivity to support remote users Support integration with ITSM... 
    Remote work
    Relocation
    Night shift
    Day shift
    Afternoon shift

    UIC

    Oklahoma City, OK
    12 hours ago
  •  ...Provalus is seeking a NOC Analyst to support client projects and Service Delivery. You will work with a team to manage ticket queues, learn...  ...The role emphasizes assisting client environments, performing Tier 1 triage, and maintaining documentation while growing toward... 
    Full time
    Night shift

    Provalus

    Brewton, AL
    3 days ago
  •  ...Job Description Job Description Help Desk Specialist II Task 3: TSD Advanced Support (Tier II) Ashburn, VA / Orlando, FL / San Antonio, TX - Primarily remote, within commuting distance Rotating shifts, 24x7x365 coverage required BILINGUAL HIGHLY PREFERRED... 
    Remote work
    Work at office
    Rotating shift

    TEEMA

    Orlando, FL
    19 days ago
  •  ...project design and implementation to security services and helpdesk support. If you've got what it takes to excel in a fast-paced...  ...clients' operations run smoothly. You'll bring your Tier 1/Tier 2 phone and remote support expertise to the table, prioritizing client satisfaction... 
    Remote work
    Full time
    Local area

    Bowman Williams

    Atlanta, GA
    4 days ago
  •  ...exceptional professionals for this role. The Tier 1 Technical Support Engineer is a critical role in...  ...collaborate cross-functionally, especially in a remote environment An excellent communicator,...  ...2 years of experience in IT Support / Helpdesk / Infrastructure support Hands-on... 
    Remote work

    Scale Computing

    United States
    17 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Tier 1 Helpdesk Specialist - VA Support. Be the first to apply!