E-Billing Coordinator

E-Billing Specialist

E-Billing & Billing Operations:

• Review and edit monthly prebills in accordance with firm policies and client Outside Counsel Guidelines (OCG)
• Manage the end-to-end E-Billing process, ensuring accuracy, compliance, and timely submission of invoices
• Submit invoices through Aderant Expert, BillBlast, and other approved E-Billing platforms
• Handle E-Billing appeals and resolve invoice rejections, reductions, and billing discrepancies in a timely manner
• Monitor invoice status and ensure compliance with client billing requirements and guidelines
• Maintain accurate billing records, client information, matter data, and billing profiles
• Generate billing reports, analytics, and supporting documentation for partners and management
• Assist with the implementation, maintenance, and optimization of billing systems and E-Billing platforms

Administrative & Operational Support:

• Collaborate with attorneys, legal staff, clients, and accounting personnel to ensure accurate and timely billing
• Respond to billing inquiries and provide exceptional customer service to internal and external stakeholders
• Maintain organized billing files, records, and supporting documentation in accordance with firm procedures
• Support month-end, year-end, and special billing projects while meeting critical deadlines
• Utilize billing software, E-Billing portals, Microsoft Office applications, and reporting tools to manage workflow efficiently
• Identify process improvements and recommend operational efficiencies when appropriate
• Provide backup and overflow support to the billing and accounting team as needed

Additional Support:

• Maintain confidentiality of sensitive client, financial, personnel, and firm information
• Collaborate effectively with attorneys, staff, vendors, and clients in a professional manner
• Prioritize and manage multiple assignments and competing deadlines in a fast-paced environment
• Deliver excellent administrative and customer service support across the firm
• Perform additional duties and special projects as assigned to support business needs

Qualifications:

• High School Diploma or equivalent required
• Minimum of 5–10 years of billing experience in a law firm or legal environment
• Strong knowledge of E-Billing processes, billing compliance requirements, and client billing guidelines
• Proficiency with Aderant Expert or similar legal billing software
• Experience with BillBlast or comparable E-Billing platforms
• Experience handling E-Billing appeals, invoice disputes, and billing discrepancies
• Advanced proficiency in Microsoft Office Suite including Word, Excel, and Outlook
• Strong analytical, organizational, and time management skills
• Excellent verbal, written, and interpersonal communication skills
• Ability to work independently while maintaining accuracy and attention to detail
• Professional demeanor with strong discretion and confidentiality standards
• Reliable attendance, punctuality, and flexibility to work overtime as needed

Work Environment:

• Fully onsite role in Cerritos, Pasadena, or Irvine, CA with regular, reliable attendance required
• Fast-paced legal billing and accounting environment
• Collaborative, team-oriented culture with cross-functional interaction
• Ability to sit for extended periods while performing computer-based tasks
• Frequent use of standard office equipment including computers, scanners, copiers, printers, and phone systems
• Frequent walking, standing, and bending as required
• Ability to lift and carry office materials up to 25 pounds as needed
• Ability to work a standard 40-hour workweek with overtime as needed

Benefits:

• Competitive salary and comprehensive benefits package
• Medical, Dental, and Vision Insurance
• Retirement savings plan options
• Paid Time Off (PTO)
• Professional development and growth opportunities
• Additional firm-sponsored benefits