Analyst II

Job Description and Duties

The Adult Programs Division (APD) of the California Department of Social Services (CDSS) is seeking a motivated individual to join an exciting and fast-paced policy team for the In-Home Supportive Services (IHSS) program. Our team provides comprehensive and thoughtful policy directives in an effort to better serve and protect the needy and vulnerable population served by the IHSS program. We value a positive, collaborative, and empowering work environment where individuals use their knowledge, skills and experience to grow within the department.

Under the direction of Supervisor I, the Analyst II is responsible for performing analytical duties related to developing policies and procedures for the IHSS programs. In this position, the Analyst II is responsible for applying their analytical skills to new and existing policy, statute, and regulations for applicants/recipients in the IHSS programs, specifically in the areas of Program Eligibility and Protective Supervision. The Analyst II will respond to and provide guidance, both verbally and in writing, to routine and complex inquiries from the IHSS program participants, counties, state and federal agencies, legislative staff, stakeholders, and the general public, regarding the various IHSS program regulations, policies, and procedures. They will prepare All-County Letters (ACL), All-County Information Notices (ACIN), and other directives to the counties providing implementation instructions and ongoing direction for the IHSS programs. The Analyst II will analyze federal and state legislation that may affect the IHSS programs and develop corresponding regulations. The Analyst II must be able to clearly present interpretations in writing by developing reports, letters, formal responses, fact sheets, educational materials and program regulations.

This position offers a hybrid telework schedule.

The Department of Social Services does not participate in E-Verify for employment authorization purposes.  Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment. 

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Working Conditions

This position may be eligible for Hybrid work. In-person attendance is required based on the operational needs of the position and in accordance with   the Statewide Hybrid Telework Policy, Government Code section 14200, and any applicable department telework requirements.  The successful candidate must reside in California at the time of appointment. Proof of California residency may be required .

Please note: Regular commute is not compensable.

Special Requirements

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

The Statement of Qualifications (SOQ) should outline specific and relevant experience, education and training which qualifies you to perform the duties outlined in the duty statement; including information stating how, where, and the dates the experience was acquired. The SOQ should also specifically outline how you possess any or all of the desirable qualifications included in this announcement. The SOQ serves as documentation of each candidate’s ability to present information clearly and concisely in writing and should be no more than two pages, single spaced, in 12-point Arial font.

1. What interests you about this position?
2. Describe the skills you have to be successful in this position.
3. Describe your experience analyzing complex issues and developing recommendations to resolve the issues.

If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Strong written communication skills

• Experience interpreting laws, policies, and regulations

• Ability to exercise initiative and good judgment

• Ability to adapt to changing assignments and priorities, and work effectively under pressure to meet  deadlines

• Excellent analytical skills with demonstrated ability to work independently, think logically and  creatively, and make sound recommendations

• Demonstrated knowledge of Completed Staff Work (CSW) or other similar training or experience

We encourage applications regardless of whether you think you meet 100% of these skills listed  above. Please highlight your knowledge, skills, and experience related to the above desirable  qualifications in your application and/or in your Statement of Qualifications.

Benefits

There are many benefits to joining our team!  The State of California has a generous benefits package that includes medical coverage, CalPERS pension upon retirement, two weeks paid vacation per year, two weeks paid sick leave per year, two paid Professional Development Days, one paid Personal Holiday, pre-tax parking fee program.

TRANSPORTATION REIMBURSEMENT

• Public transit (mass transit) passes.
  • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
  • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
• Vanpool drivers and riders
  • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Statement of Qualifications -

  (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.