Oliver Wyman - Telco & AI - Engagement Manager (USA)

Who We Are Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan. For more information, visit Job Specification Practice Groups: Consumer, Telco, & Technology (CTT) & Performance Transformation (PT) Locations: Boston, Chicago, New York, Dallas, Washington, DC, San Francisco Role: Telco + Quotient -AI - Engagement Manager Practice Overview In Consumer, Telco, and Technology (CTT), we see consumer‑facing industries converging, with technology continuing to disrupt all business models, and B2C, B2B and B2B2C services models ever‑growing. We are building new partner connections by bringing together those serving consumer‑facing businesses, such as retailers, as well as technology, communications, media and services, to further elevate our narratives and ex‑co relevance while maintaining deep sub‑sector capabilities. Telco Oliver Wyman helps players in the converged communications industry (fixed‑line operators, Internet‑service providers, cable TV operators, mobile operators, wholesale operators, and private equity groups) to develop value‑growth strategies, improve their offers and go‑to‑market performance, and maximize organizational effectiveness. Our clients include some of the world’s most successful companies: wireless and wireline equipment and communications service providers; enterprise IT; consumer electronics and semiconductor companies; broadcasters, publishers, platform operators, online and entertainment companies. We work collaboratively with our clients’ leaders, employees, stakeholders, and customers to jointly define, design, and achieve lasting results. Quotient With Quotient — AI by Oliver Wyman, we combine the firm’s proficiency in AI implementation, deployment, and strategic advisory with deep industry expertise. We empower clients to move beyond the hype about the potential of AI to deliver real value and achieve meaningful outcomes, while staying at the forefront of technology. Role Engagement Managers are critical leaders within our consulting team, working side‑by‑side with clients. The position offers excellent career and growth opportunities for talented, highly motivated professionals with relevant prior experience. Initial responsibilities typically include: Providing day‑to‑day leadership of client projects and aspects of the client relationship and commercial process within those relationships, teaming with Partners and sharing responsibility for the success of a specific engagement(s) Leading and managing complex programs to ensure on‑time delivery that meets agreed‑upon goals, leveraging Oliver Wyman best practice, their own expertise and the firm’s technical competence Guiding and influencing clients in an informed way across all situations including execution of the commercial process, becoming trusted advisors Engaging fully in building business by identifying new and expanded opportunities Creating exciting and additive intellectual capital through thought leadership, and being knowledgeable on a broad range of adjacent topics Developing others and building a followership as part of their asset building for the firm Leading firm building activities, seen as a role model for firm values with a strong personal brand within and outside of the firm and are well regarded by Partners, peers, and clients Overseeing and guiding the consulting team as they develop hypotheses, review client information, and conduct client interviews, derive insights, and produce deliverables Supporting Partners in project execution through excellent project management, including work planning, workflow management, and coaching/developing more junior team members Desired Skills And Experience We are seeking high‑caliber individuals who want to join our winning team. Preference will be given to candidates with: 4‑7 years of relevant experience in strategy consulting with a top‑tier strategy consulting firm (or other similar organization) Track record of leading and managing teams, and delivering results in fast‑paced, demanding environments Strong background in strategic problem solving with demonstrable analytical skills Outstanding written and verbal communication skills Quantitative, technical toolkit including proficiency in SQL and Python Machine learning, data science, AI/genAI capabilities preferred Client management experience A passion for the creative process and a love for expansive and creative thinking An analytical and rigorous approach to uncovering insights Excellent verbal/written communication, facilitation and presentation skills Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm Impeccable judgment with the ability to make timely and sound decisions A balance of humility and confidence, always seeking truth from a place of inquiry Highly motivated and committed to excellence Willingness to travel 50% of the time, including internationally Salary & Benefits The applicable base salary pay for this role is $225k‑$240k. In addition to the base salary, this position may be eligible for performance‑based incentives. We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs. EEO Statement Oliver Wyman is an equal opportunity employer. Unrestricted U.S. work authorization is required for U.S. office locations. Oliver Wyman does not offer sponsorship for this position. Please note that CPT and OPT are restricted forms of work authorization. Marsh McLennan and its Affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #J-18808-Ljbffr