Salesforce Business Analyst
Michael Page International Inc.
- Long term contract, possibility to convert!
- Great benefits and outstanding investment firm!
- Build and maintain relationships with stakeholders and liaise closely with Global Client Solution teams to facilitate technology implementation, application support, change management and process changes
- Gather, document and analyze requirements for system projects and enhancements; provide the best fit solution while maintaining the integrity of the existing applications
- Coordinate inter-team project plans, keeping stakeholders informed throughout the project lifecycle
- Act as a liaison to development teams and vendors by translating business requirements into functional/technical requirements and providing guidance during build and testing activities
- Identify opportunities to improve business processes and operational efficiency, recommending solutions and building options as necessary
- Drive quality control across various GCS systems and integrations
- Conduct data analysis and investigate data issues to support business problem resolution
- Perform applications change and coordinate QA/UAT activities through rollout
- Work in conjunction with the broader IT Team to guarantee the successful implementation of the IT strategy
The Successful Applicant
- A Business Analyst with a minimum of five years of experience specializing in sales systems, ideally within a financial services environment.
- The candidate should be proficient in platforms such as Salesforce CRM, Marketing Cloud Account Engagement (MCAE), Investor Flow, Pipe+ and Leads Management.
- Strong knowledge of GDPR and data privacy regulations is required, along with experience integrating systems via Salesforce APIs.
- Excellent stakeholder management skills are essential, with the ability to effectively engage, communicate, and collaborate with both technical and non-technical stakeholders.
Vacancy posted 2 days ago
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