Director of Customer Experience & Clienteling
Catbird NYC
Catbird NYC is seeking an Associate Director of Customer Experience to own the full CX function. You will lead high-touch conversations with customers in the morning and dive into processes in the afternoon to remove bottlenecks. You will shape the CX strategy, partner with Retail, Product, and Manufacturing, and own repairs, returns, and clienteling programs to drive loyalty and growth. #J-18808-Ljbffr Catbird NYC
Vacancy posted 1 day ago
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