Senior Wind Hub Manager

Role Description

All resources, and logistics required to perform services and maintenance activities on customers' site/property. These activities contribute to, maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering. Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

Roles and Responsibilities

• Responsible for field resource deployment planning and execution to meet customer and business metrics.
• Interface with the customer service managers on issues escalation.
• Develop long range forecast for region resource needs.
• Develop and execute short and long-range resource plans based on resource forecasts and region business commitments including recruitment, skills reviews, and resource development through advance level training.
• Typically a 1st line manager of professionals or a 2nd line manager of a professional department.
• Developing specialized knowledge in their discipline.
• Serves as best practice/quality resource.
• Has awareness of latest technical developments in own area.
• Contributes towards strategy and policy development, and ensure delivery within area of responsibility.
• Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that differentiate them in the market.
• Uses judgment to make decisions or solve moderately complex tasks or problems in areas of operational/product management, manufacturing, technology or engineering.
• Takes new perspective on existing solutions.
• Uses technical experience and expertise for data analysis to support recommendations.
• Uses multiple internal and limited external sources outside of own function to arrive at decisions.
• Acts as a resource for colleagues with less experience.
• May lead small projects with moderate risks and resource requirements.
• Explains difficult or sensitive information; works to build consensus.
• Developing persuasion skills required to influence others on topics within field.

Qualifications

• For roles outside of the USA: Significant experience in the Services & Resource Management. Knowledge level is comparable to a Master's degree from an accredited university or college (or a high school diploma with relevant experience).
• For roles in USA: Master's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Job Family Group(s)/Function(s)).

Desired Characteristics

• Strong oral and written communication skills.
• Strong interpersonal and leadership skills.
• Demonstrated ability to analyze and resolve problems.
• Demonstrated ability to lead programs/projects.
• Ability to document, plan, market, and execute programs.
• Established project management skills.

Benefits

• Medical, dental, vision, and prescription drug coverage.
• Access to Health Coach from GE Vernova, a 24/7 nurse-based resource.
• Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services.
• Retirement benefits including the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions.
• Access to Fidelity resources and financial planning consultants.
• Tuition assistance.
• Adoption assistance.
• Paid parental leave.
• Disability benefits.
• Life insurance.
• 12 paid holidays.
• Permissive time off.