Senior National Account Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior National Account Manager based in the United States. This role offers the opportunity to manage strategic client relationships and drive growth within the evolving payments and financial services landscape. You will serve as a trusted advisor to major accounts, collaborating with internal teams and external partners to deliver innovative solutions and exceptional service. The position combines relationship management, business strategy, operational oversight, and industry expertise. You will help shape client programs, resolve complex challenges, and support the continued expansion of key partnerships. Working in a highly collaborative environment, you will engage with senior stakeholders across technology, operations, risk, and business teams. This is an opportunity for an experienced account leader to make a measurable impact within a dynamic and customer-focused organization. \n

Accountabilities: The Senior National Account Manager will oversee the management and growth of strategic accounts, ensuring strong client relationships, operational excellence, and successful delivery of payment solutions and services. Manage relationships with large-scale clients, strategic partners, payment processors, and industry stakeholders while serving as a primary point of contact. Provide proactive, consultative support to strengthen partnerships and identify opportunities for growth. Collaborate with internal teams, including technology, operations, compliance, risk, and accounting, to resolve issues and deliver effective solutions. Lead product enhancements, program updates, and functionality rollouts to improve client offerings and experiences. Manage client requests related to changes, marketing initiatives, exceptions, and operational improvements. Support strategic planning initiatives and contribute to the development of long-term account growth strategies. Coordinate complex projects involving internal and external stakeholders from implementation through ongoing management. Research market trends, competitor activity, and industry developments to identify opportunities and maintain competitive solutions. Ensure programs and processes are managed effectively while minimizing operational, financial, and reputational risks. Provide mentorship and guidance to team members when needed, supporting collaboration and professional development. Requirements: The ideal candidate is an experienced account management professional with strong knowledge of banking, payments, and relationship-driven business environments. Bachelor’s degree in Business, Finance, or a related field, or equivalent combination of education and experience. 6-8+ years of experience in banking, payments, financial services, or strategic account management. Demonstrated experience managing complex client relationships and high-value accounts. Strong understanding of payment technologies, digital payment processing, and related business systems. Ability to quickly develop expertise in emerging technologies, including mobile wallet solutions and digital payment capabilities. Excellent analytical, problem-solving, and decision-making skills. Strong written, verbal, and presentation communication abilities with experience engaging senior stakeholders. Ability to manage multiple priorities, projects, and deadlines while maintaining attention to detail. Self-motivated, collaborative, and able to work independently with minimal supervision. Proficiency with Microsoft Office tools, including Outlook, Word, Excel, and PowerPoint. Strong understanding of industry trends and the ability to apply market insights to business strategies. Benefits: Competitive annual base salary range of $82,100 - $172,500 USD. Eligibility for incentive compensation based on performance. Fully remote work opportunity. Comprehensive benefits package supporting physical, financial, emotional, and social well-being. Health, wellness, and insurance benefits. Retirement savings programs and financial wellness resources. Opportunities for professional growth and career advancement. Collaborative environment working with strategic clients and cross-functional teams. Opportunity to influence innovative payment solutions and business strategies.

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