Accounts Receivable Specialist

Accounts Receivable SpecialistRunBuggy is the most technically advanced automotive logistics platform on the market. Our cutting-edge technology is trusted by some of the largest OEMs, captive finance companies, and automotive lenders in the world to streamline vehicle transportation at scale.Since launching in 2019, RunBuggy has grown to over 200 team members, facilitated the movement of hundreds of thousands of vehicles, and attracted tens of thousands of transporters across the U.S.The Accounts Receivable Specialist is a key member of RunBuggy's accounting team, responsible for managing the invoice-to-cash cycle from accurate customer billing through timely collection and reconciliation. As the team's most experienced AR resource, you will take ownership of complex accounts and disputes, maintain accurate receivables, and partner with the Accounting Manager to support an efficient month-end close.This is a hybrid role based in Tempe, AZ, with an expectation of working in the office 2–3 days per week. Candidates must be able to meet this in-office requirement.What You Will Be Doing:Billing and InvoicingPrepare and send accurate, timely customer invoices; correct errors before they reach the customer.Apply customer payments (ACH, wire, check, card) and match them to open invoices.Issue credit memos and adjustments with proper approval and documentation.CollectionsManage a portfolio of customer accounts, including the largest and most complex.Follow up on past-due balances by email and phone; escalate when needed.Research and resolve billing disputes with customers and internal teams.Recommend accounts for collection agency referral or write-off.Reporting and Month-End CloseMaintain the AR aging report and present key trends to the Accounting Manager.Reconcile AR subledger to the general ledger each month and explain variances.Prepare journal entries for AR activity and support the bad-debt reserve calculation.Track key metrics such as days sales outstanding (DSO — the average days it takes to collect payment).Process and Team SupportServe as the go-to resource for AR questions; train and support junior staff.Identify and implement process improvements and automation in billing and collections.Support annual audits by preparing schedules and documentation.Maintain customer account setup, credit records, and tax exemption certificates.Additional Responsibilities:Perform other related duties as assigned.RequirementsWhat You Bring to the Team by Way of Skills and Experience:High school diploma required. Bachelor's degree preferred.4+ years of accounts receivable, billing, or collections experience required.Working knowledge of accrual accounting and month-end close.Hands-on experience with an ERP or accounting system (e.g., NetSuite, QuickBooks, Sage Intacct).Intermediate Excel skills: VLOOKUP/XLOOKUP, pivot tables, basic formulas.Clear, professional written and verbal communication with customers.High attention to detail and the ability to manage competing deadlines.Experience in logistics, transportation, automotive, or a high-volume B2B marketplace a plus.Experience with AR automation tools or customer payment portals.Prior experience mentoring or training other AR staff.Ability to remain calm and professional during stressful situations.What is in it for You and Why you Should Apply:Market-competitive pay based on education, experience, and location.Highly competitive medical, dental, vision, Life w/ AD&D, Short-Term Disability insurance, Long-Term Disability insurance, pet insurance, identity theft protection, and a 401(k) retirement savings plan.Employee wellness program.Employee rewards, discounts, and recognition programs.Generous company-paid holidays, vacation, and sick time.Paid paternity/maternity leave.Monthly connectivity/home office stipend (no home office stipend if in-office 5 days; all others eligible).A supportive and positive space for you to grow and expand your career.Pay Range Disclosure: The advertised range represents the expected pay range for this position at the time of posting based on education, experience, skills, location, and other factors.Additional Information: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.RunBuggy is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination, harassment, and retaliation on the basis of race, color, religion, sex (including gender identity and sexual orientation), pregnancy, parental status, national origin, age, disability, genetic information, or any other status protected under federal, state, or local law.