Accounts Receivable Specialist II

The Accounts Receivable Specialist II is a mid-level role responsible for executing and managing accounts receivable across multiple business units, with increased ownership, complexity, and autonomy. This role operates as an independent contributor across the AR lifecycle – including billing, collections, cash application, dispute resolution, credit related activities – while applying judgement to resolve issues, improve processes, and support cross-functional alignment. Responsibilities The AR Specialist II supports and executes accounts receivable activities across the full Order-to-Cash lifecycle. Responsibilities may include billing, collections, cash application, dispute resolution, and customer onboarding, depending on business needs and team structure. Accounts Receivable Operations: Execute AR processes across the Order-to Cash cycle, ensuring accuracy, timeliness, and compliance with established policies. Manage a portfolio of accounts, including higher complexity customers or transactions. Investigate and resolve discrepancies, payment issues, and customer inquiries independently. Collaborate with internal and external stakeholders to resolve issues and ensure efficient cash flow. Analyze aging, payment trends, and account activity to identify risks and recommend actions. Apply judgment to resolve non-routine issues and elevate where appropriate. Identify root causes of recurring issues and support corrective actions. Maintain accuracy and integrity of customer accounts and master data. Ensure adherence to internal controls, policies, and audit requirements. Process Improvement & Support Identify opportunities to improve processes, efficiency, and data quality. Support reporting, forecasting, and operational metrics as needed. Provide guidance and support to less experienced team members. Other duties as assigned. Education and Training Required: High School diploma or GED equivalent is required. Preferred: Bachelor’s degree in accounting or finance or equivalent experience. Preferred: Experience with government contracts and related billing or compliance requirements is a plus. General Requirements / Technical Requirements & Skills 3–5 years of progressive experience in accounts receivable, collections, or credit. Strong understanding of AR lifecycle and Order-to-Cash processes. Experience in multi-entity or multi-business unit environments preferred. Proficiency with ERP systems and reporting tools. Strong analytical and problem‑solving skills with the ability to resolve complex issues. Ability to manage competing priorities and a portfolio of accounts effectively. Effective communication and stakeholder management skills across multiple functions. Intermediate to advanced Excel skills. Demonstrated initiative and participation in process improvement efforts. Benefits Very good and affordable medical, dental, and vision benefits 401(k) with 6% company match after 6 months Competitive vacation and sick time off plan Collaborative and performance‑driven culture #J-18808-Ljbffr