Business Operations & Support Administrator

Business Operations & Support Administrator Location: Santa Clara, CA (in-office 3–4 days per week) Type: Part-time (20–25 hours per week) Compensation: $20–$25 per hour, depending on experience Plethy is an innovative startup in the health tech industry dedicated to transforming patient care journeys using advanced technologies and personalized care solutions, with a specialized focus on musculoskeletal health. We are currently seeking a Sales & Business Operations Administrator to support our sales efforts, office operations, and ongoing administrative workflows. Responsibilities: Serve as a key support partner to the sales team by managing and following up on leads collected from conferences and events Track, organize, and maintain sales leads, including business cards and CRM updates Assist with outreach efforts including email follow-ups, scheduling, and coordination Serve as a first point of contact for Plethy coaches who interact with patients and users of the Recupe platform Coordinate and follow through on issue resolution, escalating to internal teams when needed Assist with operational tasks including documentation, data entry, data pulling, and other recurring workflows Take ownership of repetitive and time‑consuming tasks to ensure accuracy, consistency, and efficiency Assist with logistics including sensor shipments, user documentation, and marketing collateral Manage executive travel bookings and itinerary coordination Provide general office support including handling mail, managing supplies, and maintaining day‑to‑day office needs Collaborate across teams to ensure smooth execution of tasks and support broader business needs Qualifications: Possess a strong ownership mindset with a willingness to take initiative and follow through on tasks Experience working with sales, operations with an understanding of cross‑functional workflows Highly organized with strong attention to detail, especially when managing repetitive tasks Comfortable working with spreadsheets, CRM systems, and basic technology tools Strong communication skills, both verbal and written Ability to multitask and adapt in a fast‑paced environment 3 years of experience in administrative, sales support or operations roles preferred Ability to work in the Santa Clara office 3–4 days per week, with reliable transportation to assist with shipments and delivery pickups Why Join Plethy: Opportunity to learn and grow as part of a transformative team in a startup setting within the healthcare tech industry Exposure to both sales and operations with meaningful impact across the organization Be part of a collaborative and supportive work environment About Us: Plethy’s care solution, Recupe, enables musculoskeletal recovery programs that augment care providers to extend care beyond the clinic and empowers patients to take charge of their pace of recovery. Recupe uses a bio‑psycho‑social method that allows us to use empathy and understanding to find a patient’s personal motivators to drive engagement, resulting in quicker, long‑lasting results. Plethy’s ethos is always caring. This manifests in all that the Plethy team does for patients, clinicians, partners, and our team. If this sounds like you, come join us. We are an equal opportunity employer. #J-18808-Ljbffr Plethy, Inc.