Strategic Enterprise CSM & Renewals Director
LiveRamp
LiveRamp is seeking a dedicated Customer Success Manager to enhance customer relationships and ensure seamless product adoption within the Brands division. You will manage significant client accounts, collaborating with various internal teams to improve customer experiences and drive growth. Your role will involve strategic planning, coaching the Customer Success team, and managing contract negotiations. The ideal candidate possesses extensive B2B SaaS experience and a proven track record in customer success management. #J-18808-Ljbffr LiveRamp
- ...partner with customers to define goals, guide hands-on training, and ensure renewal readiness while collaborating with product, sales, and support teams. You will lead workshops, shape CS playbooks, and help scale Notion’s Enterprise motion. #J-18808-Ljbffr Fixed FramesSuggested
- Watershed is seeking a Strategic Customer Success Manager to partner with our Fortune 500 customers in San Francisco. This role is pivotal... ...transformation. The ideal candidate will have over 7 years of enterprise SaaS experience, strong communication skills, and the ability...Suggested
- A leading SaaS company in San Francisco is seeking a skilled Customer Success Manager to enhance customer engagement and maximize value from their product. Responsibilities include onboarding new clients, managing accounts for retention, providing training, and advocating...SuggestedRelocation package
$198k - $271k
Ramp is seeking a Strategic Enterprise Customer Success Manager to lead transformation journeys for enterprise-level clients in San Francisco. The ideal candidate will have over 7 years in customer success and possess strong skills in change management and stakeholder...SuggestedFlexible hours$205k - $265k
...onboarding and adoption to expansion and renewal—while serving as trusted advisors and AI... ...experts. Our customers range from enterprise talent teams to startup founders, staffing... ...You Have 6+ years in Customer Success, Strategic Account Management, or Enterprise SaaS with...SuggestedRelocation$130k - $170k
...Opportunity We are seeking a Enterprise Customer Success Manager to... ...medium-sized accounts, driving strategic discussions and identifying... ...by health score, renewal timeline, and expansion potential... ...stakeholders: CFOs, Revenue Cycle Directors, Billing Managers, Practice...Immediate start$150k - $170k
...ensure the continued success of our users. Strategic Growth Support: Create and implement... ...emphasize our product’s value and secure renewals and upsells. Value Focused: Have an in-depth... ...record of working with mid‑market to enterprise customers. Exceptional communication and...Work at officeVisa sponsorshipRelocation package- RAMP is seeking a Head of Enterprise & Strategic Success to lead their Customer Success team, focusing on enterprise accounts and strategic partnerships. This senior leadership role involves developing strategies for customer activation and managing complex relationships...
$10k
...transform their financial operations. We’re looking for a Head of Enterprise & Strategic Success to lead our Customer Success motion across Ramp’s... ..., and customer health scores. Other metrics could include CSM-sourced leads and multiple-product attach rates. Serve as...Full timeWork at officeHome officeRelocation packageFlexible hours$128k - $176k
...their Identity-powered journeys. The Enterprise Workforce Identity Opportunity Okta... ...our largest customers. You will focus on strategic account alignment and broad deployment... ...collaboratively with the Customer Success Manager (CSM). Manage competing priorities with...For contractorsWork experience placementWork at officeLocal areaWorldwideFlexible hours- ...Customer Success Manager on a contract basis to drive renewals, adoption, health, and satisfaction for enterprise clients. Located remotely but anchored to the San Jose, CA area, you will build and execute strategic success plans and lead executive-level reviews. You will...Remote jobContract work
- ...Retool is hiring its first Strategic Customer Success Manager to focus on growth within our... ...lead growth programs—all without owning renewals or getting pulled into technical... ...growth journey for a portfolio of large enterprise accounts, serving as the primary strategic...Shift work
$165k - $240k
Talentful is looking for a Talent Director in San Francisco, California, to lead and grow client accounts through strategic oversight and team management. This role emphasizes... ...performance, and the commercial growth of Enterprise accounts. The ideal candidate will have...Flexible hours$180k - $240k
...differentiates products and models. Our Strategic Sales and Success team works with most of... ...from onboarding to maturity, expansion, renewal, and advocacy while collaborating with... ...years in a customer‑facing strategic or enterprise customer success (and/or leadership) role...Full timeWork at officeRemote work$276k - $325k
...operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain... ...realization for Harvey's largest and most strategic accounts — top law firms and enterprise... ...revenue retention (NRR), adoption, and renewal targets for the Americas enterprise book...$200k - $250k
Technical Account Manager, Enterprise (East) Remote (North America) About Hightouch Hightouch is an Agentic Marketing Platform powered... ...You will be part of a team that will work closely with Sales to strategize on how to increase the adoption of Hightouch within large...Remote job- ...a Customer Success Manager in San Francisco to own strategic relationships with mid-market and enterprise customers. You will drive onboarding, adoption, and... ...relationships, identify expansion opportunities, and ensure renewals/retention in a fast-growing AI-driven marketing...
$180k - $200k
...operations, supply chains, and new growth. As a Strategic CSM working with our Fortune 500 customers,... ...with our largest and most complex enterprise accounts as they transform how they... ...Commercially fluent, partnering with Sales on renewals and growth. Highly organized, managing...Full timeWork at officeRemote work$130k - $178k
Okta in San Francisco is seeking a Customer Success Manager to enhance customer satisfaction and drive value through strategic relationships. The ideal candidate will have at least 3 years of experience in managing complex customer relationships, primarily in a SaaS environment...$130k - $160k
The Strategic Customer Success Manager (CSM) at Nimble is a key post-sales role focused on driving customer adoption... ..., and expansion across our enterprise accounts. You will serve as a trusted... ...enterprise customers, drive expansion, renewals, and advocacy while reducing churn....- JustAI is searching for a Customer Success Manager to act as a strategic partner for leading consumer brands. You will work directly with marketing teams to help them drive AI-powered lifecycle marketing, ensuring measurable business outcomes. Your responsibilities include...
$186.3k - $222.55k
...customers. What's the opportunity? As an Enterprise CSM, you’ll partner with our largest and... ...and support operations—and to achieve strategic outcomes aligned to their business goals... ...expanded investment. Partner with Sales and Renewals to protect GRR, drive growth and...Work at officeLocal areaWork from homeFlexible hours3 days per week- Handshake is seeking an Enterprise Customer Success Manager to partner with employer partners to achieve hiring goals and drive product adoption. You will maintain relationships with senior stakeholders and align on business objectives while leveraging data for recruitment...Remote jobFlexible hours
$112.17k - $151.44k
...seeking a seasoned Customer Engagement Manager to lead strategic data intelligence initiatives for enterprise customers. This role centers on enabling clients to... ...the success of your named accounts and ensuring renewal of expert services. Demonstrable expertise in...Full timeLive outRemote work$250k - $320k
..., established product-market fit, and a proven go-to-market strategy. As the company continues to expand its enterprise footprint, they are seeking a Strategic Enterprise Account Executive to drive growth across large, complex customer accounts. This is an opportunity...Full timeContract workLocal area$169k - $199k
...You will own a portfolio of strategic accounts and be accountable for... ...This is not a reactive CSM role. This is not a pure TAM... ...Partner closely with Sales on renewals and strategic growth motions... ...in B2B SaaS Experience owning enterprise or high-growth accounts with...Contract workWork at officeLocal areaRemote workRelocation3 days per week$130k - $150k
...much business as possible. Responsibilities: Manage strategic accounts to find new opportunities and maximize usage in those... ...for various Qualifications: ~5+ years experience in enterprise software sales ~ Consistent, demonstrable record of achieving...Full timeTemporary workWork experience placement$163k - $204k
...for a small portfolio of Vercel's largest enterprise customers, a peer to their VPs of... ...relationship for a portfolio of up to three strategic enterprise accounts. You are the customer... ...establish. Carry primary accountability for renewal of the TAM engagement on each of your...Casual workWork at officeWork from homeWorldwideFlexible hours3 days per week$99.45k - $112.5k
...'ll manage a portfolio of named accounts, typically in the Enterprise and Strategic classification of accounts, a tier of customers with enterprise... ...becomes even more valuable, which in turn contributes to renewals and upsells Facilitate conversations regarding the...Work at officeLocal areaFlexible hours- ...Head of Customer Success to lead the Americas C&P Enterprise Customer Success & Strategy Org. The successful... ...customer base. This role includes developing strategic plans, leading a high-performing team, and ensuring renewal readiness. Ideal candidates will have proven...
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