Business Development Coordinator

Leif Johnson Ford

Austin, TX

BENEFITS

Medical, Dental and Vision Insurance
401(K) match up to 3%
Paid time off
Flexible Schedules

Responsibilities

Answer customer calls and establish follows-up with service appointments that don't show
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Use dealership coupons to influence customers to come in
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions - keeping positive relationships with teammates, service advisors and dealership management
Utilize CRM tracking system daily

Qualifications

At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Valid driver's license
Be a self starter

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Apply

Vacancy posted 4 days ago

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