Department Secretary

Department Secretary

Brightside for Families and Children a member of Trinity Health of New England is looking for a Department Secretary to join our team.

The Per Diem Department Secretary is responsible for providing exceptional customer service to all clients of Brightside. Provides secretarial and administrative support to the FST/CSP programs to ensure timely billing of services and management of client records.

What will you do:

• Accurately files patient medical records in accordance to established procedures.
• Reviews current and closed medical records daily to sort, arrange and file updated reports, encounter forms and other information into charts according to established chart order.
• Assist in assuring that medical records are in compliance with COA and various insurance review procedures.
• Assist FST/CSP in other miscellaneous duties, such as photo copying and maintaining policy and procedure manuals.
• Assist FST/CSP programs in rating quarterly treatment plans for review through QIC.
• Enters weekly CSP charges into billing system.
• Checks all open Mass health clients to ensure coverage.
• Enters mileage into spreadsheet and tracks clinician expenses.
• Creates files for each clinician and coordinator and tracks productivity units

Requirements:

• Education: High School diploma or general equivalency diploma (GED) required.
• Excellent computer abilities.
• Excellent written, oral communication and customer service skills.
• Excellent organizational skills with the ability to follow written and verbal directions with multiple steps.
• Ability to work collaboratively and efficiently within a team treatment model.

Highlights:

• PER DIEM - possible 2/3 days per week
• Mission Drive Team Environment
• Flexible Schedule

Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.