Client Services Director

Providing strategic leadership across two key client accounts, the full-time remote Client Services Director will oversee the delivery of integrated medical communications initiatives while building trusted relationships with senior stakeholders and mentoring high-performing teams. Key responsibilities Lead the strategic direction and daily oversight of Medical Affairs and Commercial accounts, ensuring high-quality delivery of initiatives Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor and navigating complex business challenges Oversee financial performance, including budgeting and forecasting, while identifying opportunities for organic growth Required qualifications Extensive experience in Client Services within a medical communications agency, particularly with Medical Affairs and/or Commercial pharmaceutical accounts Proven success in managing complex client relationships and serving as a trusted advisor to senior stakeholders Strong commercial and financial acumen, with experience in account budgeting and profitability management Experience in leading and developing high-performing client services teams Demonstrated success in delivering integrated medical communications programs while balancing multiple priorities