Sales Development Representative (United States)

Who We Are

At Progress Learning, LLC, our mission is to help all students across the country master state standards by empowering educators with personalized teaching tools and support.

What We Are Looking For

We are looking for driven candidates with a dynamic set of skills. Sales Development Representatives (SDRs) are responsible for appointment and meeting scheduling (demos), targeted outbound prospecting, and relationship building. As the initial point of contact for the company, SDRs need to showcase proficiency in product knowledge and understanding of the target market. SDRs who excel and surpass expectations may be evaluated for potential opportunities within our Account Executive team.

Opportunities are available in both remote and hybrid work arrangements. Team members located in the Dallas–Fort Worth area may work a hybrid schedule from our Plano, TX office, with remote work on Wednesdays. Candidates located outside the area will be considered for fully remote positions.

Duties Include

• Maintain standard availability Monday through Friday, 7:30 a.m.–4:00 p.m. CT
• Responsible for an assigned territory or portfolio of customers for remote sales development outreach
• Partner with Marketing to ensure qualified leads flow effectively through lead-handling processes
• Coordinate with Account Executives to understand customer needs and identify sales opportunities
• Reach out to prospects to promote new and existing products and services
• Select appropriate product information to meet individual customer needs and support upselling
• Build and maintain relationships with prospective customers
• Utilize Salesforce and other tools in our sales tech stack to track inbound leads, outbound outreach, and prospecting activities
• Identify prospect needs, determine viability, and book meetings for the appropriate Account Executive
• Proactively seek new opportunities within assigned territories and markets
• Identify cross-selling opportunities across Progress Learning products
• Support company-wide sales initiatives in collaboration with sales leadership
• Perform other duties as assigned

Required Skills, Behavior, or Knowledge

• Strong verbal and written communication skills
• Active listening and consultative questioning skills
• Ability to research prospects and tailor outreach
• Strong time management and organizational skills
• Comfort working in a fast-paced, goal-driven environment
• Resilience and persistence in handling objections and rejection
• Tech-savvy with CRM and sales tools (Salesforce experience preferred)
• Collaborative mindset with the ability to work cross-functionally
• Coachability and openness to feedback
• Professionalism, integrity, and accountability
• Curiosity and a desire for continuous learning

Benefits

Progress Learning offers a comprehensive benefits package for full-time employees, including:

• Base salary with a variable compensation structure
• Medical, Dental, and Vision insurance
• Company-paid Short-Term Disability, Long-Term Disability, and Life & AD&D coverage
• 401(k) with employer match
• 20 days of PTO annually (prorated for new hires), plus 11 paid holidays
• Paid maternity and paternity leave
• All required work equipment provided

Equal Opportunity Employer Statement

Progress Learning is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, protected veteran status, gender identity, or sexual orientation.