Office Manager

Who We Are: At Guardian Restoration Partners, we are on a mission to build the most impactful restoration business in the industry. Our network of "Guardians" helps property owners in crisis rebuild their lives after devastating events like water, fire, and mold damage. As part of our team, you’ll be contributing to a company that values results, integrity, and putting customers first. Guardian is a high‑growth, private equity–backed company building a national platform in the restoration and field services industry. Through a focused acquisition strategy and strong organic growth, we are creating a best‑in‑class organization that combines local market expertise with the scale, systems, and discipline of a national platform. We are a passionate group of professionals committed to preserving the legacy of small and medium‑sized businesses while accelerating their growth. We bring deep expertise and a hands‑on approach to support our partners, expand the Guardian network, and make a lasting, positive impact across every organization. What we need: Guardian Restoration is growing! We are expanding our business operations across the Midwest and are looking for a highly organized, resourceful, and proactive Office Manager to help keep our teams running smoothly. This role is ideal for someone who thrives in a fast‑paced environment, enjoys balancing people, process, and operational details, and takes pride in creating structure that helps the business scale. As Office Manager, you will play a central role in supporting day‑to‑day operations across payroll, employee administration, office coordination, customer support, and compliance. You will work closely with local leaders and regional partners to ensure critical business processes are completed accurately, on time, and with a high level of care. This is a great opportunity for someone who enjoys variety in their work, can shift priorities when needed, and wants to make a meaningful impact in a growing organization. Key Responsibilities: Own payroll processing activities and help ensure payroll data is accurate, complete, and submitted on schedule. Coordinate timecard review and approval processes with managers through ADP. Extract, review, and validate payroll‑related data from internal systems, including making adjustments as needed. Submit payroll information in ADP, including applicable additional pay components. Support multiple payroll cycles across the business, including weekly and biweekly schedules. Manage key employee lifecycle administration processes, including onboarding and personnel file maintenance. Coordinate new hire setup, including offer letters, background checks, I‑9s, tax forms, ADP setup, and IT coordination. Maintain organized and accurate employee records, including attendance, performance, and other employment documentation. Partner with business leaders and HR partners to support employee‑related matters and day‑to‑day administrative needs. Serve as a front‑line contact for office and customer support needs, including phones and routing requests to the appropriate teams. Assist with dispatch coordination and scheduling support for operations. Provide light accounts receivable and collections support. Support office and coordinator activities such as material ordering, work order coordination, and operational systems support. Help manage fleet‑related administrative tasks and support safety‑related programs. Maintain credentialing, certificates of insurance, licenses, and certifications to support business compliance requirements. Track and manage updates for contractor licenses, EPA, Lead Safe, and other required certifications. Qualifications: 3+ years of experience in office management, operations coordination, payroll administration, HR support, or a similar administrative role. Experience supporting multiple business functions, such as payroll, employee administration, customer service, and compliance. Working knowledge of payroll systems such as ADP; experience with Albi and exposure to Sage is a plus. Experience handling sensitive and confidential employee and business information with discretion. Strong administrative and organizational skills, with close attention to detail and follow‑through. Comfortable working in a dynamic, fast‑moving environment with evolving priorities. Proficiency in Microsoft Office, especially Excel, including the ability to work with data, reports, and pivot tables. Strong written and verbal communication skills. Ability to work effectively with managers, employees, customers, and cross‑functional partners. Skills that will make you successful in this role: Exceptional organization and the ability to manage multiple priorities without losing attention to detail. Strong sense of ownership and accountability for getting critical tasks completed accurately and on time. Adaptability and comfort navigating change in a growing, fast‑paced business. A problem‑solving mindset with the ability to anticipate needs and remove administrative roadblocks. Confidence working across payroll, operations, employee support, and compliance responsibilities. Strong judgment when handling confidential information and employee documentation. Customer‑service orientation and a helpful, professional approach when supporting internal and external stakeholders. Ability to communicate clearly, build trust quickly, and collaborate effectively with different teams. Resourcefulness and willingness to step in wherever needed to support the business. A continuous improvement mindset, with an eye toward making processes more efficient as the business grows. Our Core Values: Customer‑First Mindset – Our customers are at the heart of our business. We strive to exceed their expectations and build lasting relationships. Do the Right Thing – Integrity is at the core of everything we do. We are committed to being ethical and trustworthy in every situation. Results Matter – We believe in delivering on our promises and driving outcomes that make a measurable difference. Total Rewards: Health, Dental, and Vision Insurance 401K Plan with company match Paid Time Off Location: This role is an onsite role. We're looking for individuals in Chicago, Green Bay, and Milwaukee. Compensation: Guardian is committed to fair and equitable compensation practices. For this position, the base salary pay range is $55,000 - $65,000. Actual compensation will depend upon an individual’s skills, experience, qualifications, location, and other relevant factors. The salary range is subject to change and may be modified at any time. Application Deadline: The anticipated application deadline is May 15, 2026. This date may change depending on the volume of qualified resumes received. Equal Opportunity Employer: At Guardian Restoration Partners, we are proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected status as outlined by federal, state, or local laws. #J-18808-Ljbffr Guardian Restoration