Head of Business Development - Services North America | Raleigh, United States of America

Head of Business Development – Services North America In this role, you will shape and advance growth initiatives across Hitachi Energy’s North America Service Business, focusing on service opportunities tied to the installed base and long‑term asset performance. Your work will center on identifying where customer priorities, asset lifecycle needs, and market dynamics intersect, then translating those insights into clear, actionable business development priorities. You will partner closely with Sales, Portfolio, Commercial, and Technical Sales teams to support targeted account development, expand penetration in priority segments, and advance new service opportunities. The scope includes using market and installed base insights to inform go‑to‑market actions, support service positioning, and improve how opportunities move from early identification into execution. Through this work, you will help strengthen grid reliability, extend asset life, and support scalable service growth, while developing your own expertise within a complex, cross‑functional service organization. How You’ll Make an Impact Shape and run the North America Service Business development strategy aligned with regional growth priorities Identify and advance high‑value service opportunities across installed base and lifecycle offerings Support expansion of market share within priority segments, customers, and applications Drive structured pipeline development activities to improve opportunity quality and coverage Translate installed base and customer data into actionable commercial opportunities Partner with Sales and Portfolio teams to support service positioning and use‑case development Enable account‑led and segment‑focused growth through clear opportunity frameworks and playbooks Track progress and outcomes to maintain transparency and execution focus Responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Your Background Candidate must already have work authorization that would permit them to work for Hitachi Energy in the United States. Bachelor’s degree in Business, Engineering, or a related field (Master’s preferred) 10+ years of experience in Business Development, Sales, or Commercial roles within the Service or Energy sector Experience working with installed base‑driven service models and lifecycle offerings Experience operating in a matrix environment with cross‑functional collaboration Ability to translate market opportunities into structured, actionable growth plans 30%-40% travel pending work base location More About Us Working at Hitachi Energy provides opportunities to grow professionally while solving complex service challenges that support the reliability and performance of the power grid. Opportunities to work on innovative technologies that shape the future of energy A collaborative environment with experienced professionals across the power industry Access to learning platforms and career development programs Competitive health and retirement benefits Paid leave and flexible work arrangements Location Raleigh, North Carolina, United States of America Job type Full time Work arrangement Hybrid Experience Management Job function Sales, Marketing & Product Management Contract Regular About Hitachi Energy We are a global leader in electrification, powering the electricity era to meet the energy demands of today, and the next 25 years. As the energy arm of Hitachi Group, over three billion people depend on our pioneering, mission-critical technologies to power their daily lives. With over a century of innovation, we are addressing the most urgent energy challenge of our time: driving the evolution of the world’s energy system to ensure abundant, secure, affordable, and sustainable power for today’s generation and the next. With an unparalleled installed base in over 140 countries, we are the grid ecosystem partner across the utility, industry, data center, and transportation sectors. Headquartered in Switzerland, we employ over 56,000 people in 60 countries and generate revenues of around $20 billion USD. Hitachi Energy is an Equal Employment Opportunity (EEO) employer committed to encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, protected veteran status, or any other legally protected characteristic. As an Equal Employment Opportunity Employer, applicants may request to review the Affiantive Action Plan of a particular facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an HR Representative at View phone number on click.appcast.io. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access Hitachi Energy’s career site as a result of your disability. You may request reasonable accommodations by calling an HR Representative at View phone number on click.appcast.io. Resumes and applications will not be accepted through this method. For more information regarding your EEO rights as an applicant, please visit this website . #J-18808-Ljbffr Hitachi ABB Power Grids