Executive Administrator

Executive Assistant To The Chief Strategy OfficerAs the Executive Assistant to the Chief Strategy Officer (CSO), you are responsible for providing high-level administrative and operational support in a high-visibility, high-trust environment. This role requires exceptional judgment, attention to detail, discretion, and the ability to manage complex schedules, travel, and executive materials with precision. Executive support is the primary focus of this role. In addition, you will provide project and task coordination support by tracking initiatives, maintaining transparency into work in progress, and following tasks through to completion, without owning full project management responsibilities.What You Will DoExecutive SupportServe as the primary administrative partner to the Chief Strategy OfficerOwn and manage a complex, dynamic executive calendar across internal and external stakeholdersMaintain close, ongoing communication with the CSO to anticipate needs and adjust priorities in real timeCoordinate high-touch domestic and international travel, including flights, hotels, car services, dining reservations, and detailed itinerariesPrepare meeting agendas and materials in advanceCapture meeting notes, document decisions, and track action items with accuracy and follow-throughDraft, format, and proofread executive-level documents and correspondenceServe as a professional point of contact for internal and external stakeholdersHandle sensitive and confidential information with discretion and sound judgmentProject & Task Coordination (Secondary Focus)Maintain visibility into projects and initiatives in flight to support CSO prioritiesTrack tasks, deadlines, dependencies, and progress across teamsFollow up on action items to ensure timely completionProvide clear, concise status updates to support executive decision-makingOrganize and maintain documentation related to strategic initiativesTechnical Skills & ToolsMicrosoft Outlook – advanced executive calendar managementMicrosoft Excel – advanced proficiency including data manipulation, trackers, formulas, filters, and conditional formatting (no financial modeling required)Microsoft PowerPoint – creation of polished, print-ready, client-facing presentationsMicrosoft Word – professional document drafting and formattingMicrosoft Visio – basic proficiency for diagrams, workflows, or process visualsCRM familiarity preferred; Salesforce experience is a plusWhat You Will Bring5+ years of executive-level administrative support experience, ideally supporting C-suite leadershipDemonstrated experience managing complex calendars and high-touch travelAdvanced Excel and PowerPoint skills with strong attention to detailExceptional written and verbal communication skillsProven discretion in handling confidential informationStrong organizational skills and ability to adapt in a fast-paced environmentAvailability & FlexibilityThis role, in supporting senior leadership and client-facing initiatives, may occasionally require flexibility outside typical business hours. These needs are generally known in advance and tied to projects or travel, rather than unexpected or ongoing after-hours work. Candidates should be aware of this expectation and comfortable exercising a reasonable degree of flexibility when needed.What Success Looks Like in This RoleThe CSO's schedule and travel run smoothly even amid frequent changesMeetings are well-prepared, documented, and followed by clear action itemsExcel trackers and documents are accurate, clear, and reliablePowerPoint materials are consistently polished and client-readyProjects in flight are transparent and followed through to completionFor California, Colorado, and New York applicants, the pay range is $60,000 to $80,000What We OfferCompetitive payrates based on skills and experienceExtensive benefits package : Medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identity theft), employee discountsRest and relaxation: Paid holidays and generous PTO based on tenureCommunity and Philanthropy: Paid volunteer timePaid Maternity and Parental LeaveContribute to your future: 401K plan and robust continuous learning opportunitiesWork Perks Program: Access to discounts that help save money in your daily lifeIs This The Ideal Location For You?Mortgage Connect is committed to offering a flexible work environment for this role. This is a remote role, meaning you have the flexibility to work from home. (Remote work is subject to Mortgage Connect's remote work policy and business needs.)Who We AreMortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call "The 5C's": Connect, Collaborate, Communicate, Care, and Celebrate. We take these seriously and coming on board with us means you agree to adopt these values in your everyday work life with us.All onboarding employees will be required to complete a pre-employment background check and drug screening.We are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws. Mortgage Connect is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact View email address on click.appcast.io