Information Technology Specialist

Overview Salary - $43,908.80 - $94,099.20 Annually Are you a service-oriented technology problem-solver with a zest for learning new systems and technologies? We’re Hiring for the position of INFORMATION TECHNOLOGY SPECIALIST . Read On… This may be the role for you! Future Salary Increase June 2026 – 4.49% increase to base pay (3% Across-the-Board + 1.49% Market Adjustment) June 2027 – 4.49% increase to base pay (3% Across-the-Board + 1.49% Market Adjustment) About the Position Information Technology Specialists perform a variety of technical support duties pertaining to computer systems and related equipment and may serve as a first responder for computer, network, and hardware/software issues. Information Technology Specialists may serve as the technical representative and liaison between departments and the information technology (IT) service provider to provide effective technical support for network services and IT business processes. The IT Specialist offers technical support to staff and diagnoses errors, installs, and updates computer hardware/software; analyzes and resolves system/application-related support requests, including specialties such as Help Desk, Web, and ERP. The current opening for this position is with the Sheriff’s Office. Interviews and Hiring Process The timeline for this recruitment is outlined below. Please note that dates are approximate and are dependent upon the successful completion of each step of the process. Job Offer and Background Process begins: Shortly after the interviews. Pre-employment Medical Screening: Approximately 3 days following successful background investigation results. Anticipated Start Date: Start date will be based upon the successful completion of medical screening or other mutually agreed upon date. If you are not selected for this interview process, you may have the opportunity to compete for future vacancies. The eligible list of qualified candidates established from this recruitment may be used for vacancies in various County of San Diego departments. IT Specialists may be utilized in different ways depending on the department in which they are placed. You will learn more if you are invited to an interview. Ideal Candidate The ideal candidate for IT Specialist must have working knowledge of relevant operating systems and technological products/services with a vision for using those tools to improve the overall user experience and customer service. An effective IT Specialist will possess problem-solving and critical thinking skills, along with a desire to implement new processes and recommend enhancements to current systems, and the ability to identify troubleshoot, and resolve system and application issues. The ideal candidate for the IT Specialist position will have good organization, time management, and prioritization skills to work on a wide array of competing projects. Working Conditions You will be exposed to computer screens in an office environment. Depending on the Department you are placed with, this position may require on-call support of systems for the County's 24/7 computing environment. Education and Experience An associate's degree from an accredited college or university, or certified foreign equivalency in computer science, information technology or a closely related field that provided a basic understanding of information technology concepts; AND Two (2) years of information technology work experience performing duties such as providing hardware and software training; identifying and resolving hardware and software problems; writing queries; participating in the validation of system data, interfaces, and functionality; and/or implementing a variety of applications; Four (4) years of IT program-related experience with the County of San Diego. Note: Additional years of directly related, verifiable experience or IT coursework may be substituted for the education/experience requirements on a year-for-year basis. For education and/or certifications to be considered, a copy of your diploma, conferred/awarded transcripts, foreign equivalency report, and/or certifications must be attached to your application. Please also submit a copy of your current resume with your application. Required attachments previously submitted do not need to be resubmitted. The Department of Human Resources removes personally identifiable information from all recruitments. This practice, called Blind Applicant Screening, hides a candidate’s personal information that could influence or bias a hiring decision. Personal information includes name, phone number, address, gender, age, and race. This process helps contribute to a fair and equitable selection process leading to a more diverse and inclusive workforce. The most qualified candidates, based on the evaluation results, will be referred for an interview. Be sure to include your experience in meeting the minimum requirements in both the Work Experience section and the Supplemental Questionnaire section of the Application. Resumes will not be accepted instead of the application Work History and/or supplemental questionnaire. Condition of Employment As part of the County of San Diego’s pre-employment process, prospective candidates will undergo a background check (including fingerprinting) and a pre-employment medical screening prior to beginning County employment. Additional types of background investigations may be conducted based on the job-related activities of the position. Current County employees may be excluded from this process. Evaluation The names of qualified candidates will be placed on a three (3) month employment list based on scores received during the evaluation of information contained in the employment application and supplemental questionnaire. Please ensure all information is complete and accurate as the responses you provide on the supplemental application form will be reviewed using an automated evaluation system. If you are successful in the initial screening process, your application will be reviewed individually to confirm that the information you provided is accurate and qualifying. Reasonable accommodation may be made to enable a qualified individual with a disability to perform the essential functions of a job, on a case-by-case basis. Veteran’s Preference Policy The County of San Diego offers preferential credits for military service to assist qualified applicants in transitioning from military to civilian careers with the County of San Diego. Military Skills Translator Do you need assistance translating your military experience into civilian experience? This tool can help! The County of San Diego and its employees embrace the vision of a just, sustainable, and resilient future for all. Our values include integrity, equity, access, belonging, excellence, and sustainability. Each of these is infused throughout our operations. We strive to provide veterans with resources and tools to maximize their employment opportunities and to assist veterans with their transition into civilian life by applying the valuable skills, knowledge, and training acquired in service to positions and career paths at all levels within our large organization. For more information about the County’s Strategic Plan, visit sandiegocounty.gov. Under California Government Code Sections 3100 - 3109, public employees are designated as disaster service workers. The term "public employees" includes all persons employed by the state or any county, city, state agency, or public district. Disaster service workers are required to participate in such disaster service activities as may be assigned to them by their employer or by law. The County of San Diego is committed to valuing diversity and practicing inclusion because our diverse workforce is our greatest asset and our customers are our number one priority. #J-18808-Ljbffr Austin Community College