Program Support Analyst Level 2 (Stations)
New York City Transit
Program Support Analyst Level 2
The Program Support Analyst Level 2 provides analytical support within the MTA Construction & Development.
Responsibilities will vary by assignment. Typical duties may include, but are not limited to, the following:
- Develop, prepare, and update analytical reports, spreadsheets, and databases.
- Support data-gathering, reviewing, and updating information and documentation in project management systems or systems supporting departmental operations. Support data required for key performance indicators (KPIs).
- Perform detailed budget monitoring and administration tasks for capital projects or departmental operations. Support preparation of budget requests and reports.
- Provide analytical support for developing research, studies, analyses, and presentations related to capital projects, technical issues, or departmental operations.
- Handle confidential and sensitive information about capital projects, departmental personnel, or operations.
- Ensure effective communication and function as a liaison with project teams, departmental management, and other C&D units, as needed.
- As needed, provide analytical support for various departmental and/or project management processes and reports.
Education and Experience:
Bachelor's degree in Business Administration, Public Administration, Economics, Finance, Accounting, Computer Science, Engineering, Architecture, Mathematics, or a related field.
Must have a minimum of three (3) years of related experience.
Competences:
Excellent analytical skills.
Quantitative aptitude. Ability to synthesize and communicate management issues.
Experience in analytical roles preferred.
Self-motivated, detail-oriented, and a team player.
Highly organized with meticulous attention to detail and a focus on data integrity.
Excellent written and oral communication skills.
Ability to work effectively with all levels of management and team members.
Knowledge of MTA policies, procedures, and processes related to departmental operations and/or capital project/program budget and administration preferred.
Ability to anticipate and support timely resolution of potential issues.
Flexibility to adapt to changing priorities in a fast-paced environment.
Ability to handle sensitive and confidential information with sound judgment and discretion.
Excellent knowledge of Microsoft Office Suite (including Excel, Access, and PowerPoint).
Experience with software applications related to capital project management (such as Asite, PSR, and Visio) preferred.
Other duties as assigned.
Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the "Commission").
Selection Criteria: Based on evaluation of education, skills, experience, and interview.
How to Apply: MTA employees must apply via My MTA Portal. You can submit an online application by logging into My MTA Portal, clicking the My Job Search ribbon, and selecting the "Careers" link. Logging in through My MTA Portal will link your BSC ID number to your job application to identify you as an internal applicant.
Equal Employment Opportunity: MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities. The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.
- ...States Regular/Temporary: Regular Department: Stations Date Posted: Apr 28, 2026 Description... ...their effective date of hire. JOB TITLE: Program Support Analyst Level 2 AGENCY: Construction & Development...Level 2Temporary workWork at officeRemote work1 day per week
- The Metropolitan Transportation Authority is seeking a Program Support Analyst Level 2 for its Construction & Development department. This role offers a chance to provide analytical support, develop and prepare reports and manage budget tasks. Candidates should possess...Level 2Work at officeRemote work1 day per week
- Arrow Components is seeking an IT Desktop Support Analyst to join their Panorama HQ team in... ..., CO. This role will provide essential Level 2 and 3 desktop support for approximately... ...medical, generous PTO, and a comprehensive 401k program. #J-18808-Ljbffr Arrow ComponentsLevel 2
- ...strategy and Digital Transformation programs for Fortune 2000 enterprises... ...in quality-first and is CMMI Level 5, ISO 9001 & 27001 certified... ...South Africa (a proud Level 2 B-BBEE Contributor). We... ...looking for an IT Strategy Analyst to support a US-based healthcare client...Level 2Remote work
$145k - $180k
...Markets IT Team as a Front Office IT Support Analyst! Are you passionate about the intersection... ...heart of our success, providing vital Level 1 & 2 functional and technical support for... ...of C# debugging (or a similar programming language) is a significant advantage....Level 2- ...Meditech Technical Support Analyst The Meditech Technical Support Analyst is responsible for... ...& Technical Support Provide Level 2 and Level 3 technical support for Meditech... ...strategy, payer-to-payer data exchange, and application programming interface (API) strategy....Level 2Remote workShift work
- ...customer-focused and driven Customer Support Analyst 1 to join our Operations team... ...environments, career development, recognition programs and more! This is a full-time... ...categorize case priority Respond to Level 1 and Level 2 online customer support cases, including...Level 2Full timeCasual workRemote workFlexible hours
- ...Support Analyst, Level 1 For over four decades, PAR Technology Corporation has been a leader in restaurant... ...working with POS and/or back-office programs Additional skills: ~... ...or equivalent experience preferred ~2 - 3 years' experience working with technology...Level 2Work at officeRemote workWorldwideMonday to FridayShift work
- ...Sensitive Activity and Effects Support Analyst USGI is seeking a Sensitive Activity and Effects... ...leaders on current SA, EW and cyber program of record equipment and capability... ...three critical factors: 1) unit skill levels, 2) equipment capabilities, and 3) identified...Level 2Temporary work
- ...Field Support Analyst GFL Environmental is looking for a Field Support Analyst to join our... ...liaison between IT and the end user for Level 2 IT related needs. Key Responsibilities... ...process Work on cross-team or large programs/projects and provide direct support to...Level 2Work experience placementWork at officeRemote work
- ...Letality Support Analyst USGI is seeking a Lethality Support Analyst in Stone Bay Camp Lejeune... ...mobility and personal equipment program of record equipment and capability development... ...three critical factors: 1) unit skill levels, 2) equipment capabilities, and 3) the...Level 2Temporary work
- ...polished and experienced Senior Client Support Analyst ready to join our service-centric... .... WHAT YOU WILL DO Provide level 1 and 2 trade, system and integration support... ...maternity leave, paternal leave) ~ Wellness programs ~ Zen Den for meditation, naps,...Level 2Full timeTemporary workWork at officeLocal areaRemote workRelocation
$55.02k
...Job Description Technical Support Analyst We made history and now... ...with technicians of all skill levels to provide diagnosis and repair... ...of concerns to Level 2/Level 3 assistance for further... ...Automotive technical training programs ~2+ years of experience...Level 2Work at officeImmediate startRemote workWork from homeFlexible hours- ...Sr. Technical Support Analyst Req number: R7680 Employment type: Full time Worksite... ...Technical Support Analyst to provide level 2 to level 3 support for an... ...scenarios (such as connections to docking stations, monitors, keyboard/mouse, sound, etc.)...Level 2Full timeWork at officeRemote workWorldwide
$28.13 - $50 per hour
...The Challenge OneTrust is seeking a Support Analyst to join our professional services team.... ...Take support cases from the Level 2 or 3 support queue (as appropriate) and... ...different operating systems, browsers, and programming languages. Flexible attitude and willingness...Level 2Work experience placementWork at officeLocal areaWorldwideFlexible hoursShift workWeekend workAfternoon shift3 days per week1 day per week$75k - $100k
...focused HVAC Technical & Field Support Specialist to join our growing... ...This role requires a high level of ownership, comfort operating... ..., including Level 1 and Level 2 troubleshooting across HVAC and... ...contractors, or technical training programs Familiarity with service...Level 2Full timeFor contractorsWork at office- ...customer-focused and driven Customer Support Analyst 1 to join our Operations team reporting... ...categorize case priority Respond to Level 1 and Level 2 online customer support cases,... ...parental leave Wellness reimbursement program Equal Opportunity Employer This employer...Level 2Full timeCasual workRemote work
- Job Title: Desktop Support Analyst Job Location: Onsite- Cincinnati, OH-1739 Elm St, USA * Please... ...practices. Responsibilities Provide Level 2 deskside support for complex hardware,... ...balance through our various wellbeing programs. Based on this role’s business...Level 2Temporary workLocal areaRemote workRelocationFlexible hoursAfternoon shift
$60k - $83k
...the future. We are seeking a Deskside Support Analyst for provide direct assistance to end users... ...to efficient IT operations. Level 2 onsite support for complex customer issues... ...Cognizant’s discretionary annual incentive program, based on performance and subject to...Level 2Temporary workRemote workRelocationFlexible hoursAfternoon shift- Desktop Support Analyst Location: Newyork City, NY *Please note, this role is not able to offer... ...evenings and weekends, as required. Level 2 onsite support for complex customer issues... ...’s discretionary annual incentive program, based on performance and subject to the...Level 2Temporary workRemote workRelocationFlexible hoursAfternoon shift
- ...Colorado, I2X is engaged in programs across the country and in more... ...than 20 states. Our programs support multiple Federal agencies, the... ...Hold DoD-8570 IAT Level 2 baseline certification (Security+... ...distance from parking to work station. Occasionally, movement that...Level 2Work experience placementLong distanceShift work
- ...Disability. Pay range for this job level is a general guideline only... ...assist and shadow a Level 2 Technician in various inspection... ...Training & Development Programs Equal Position Purpose ~... ...abdominal and lower back muscles to support part of the body repeatedly or...Level 2Daily paidWork experience placementLong distanceWeekend work
$30 - $40 per hour
...job right while taking initiative. Responsibilities Provide level 1 and 2 support to local and remote offices Provide support via walk-up,... ...to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary...Level 2Contract workTemporary workLocal areaRemote work- ...Pensacola area, we offer life-enhancing programs that empower those we support to pursue their dreams and reach... ...Perform cleaning duties in Welcome Station offices and comfort stations as assigned... ...functions. Must be able to pass Level 2 fingerprint background check, (),...Level 2Hourly paySummer workSummer holidayLocal area
$36 per hour
...a customer-focused Desktop Support Systems Analyst to provide high-touch IT support... ...to executive-level assistance and conference room... ...User Support Provide Level 2 technical support for hardware... ..., 401(k) retirement savings program with company match, PTO, and...Level 2Hourly payWork at officeLocal areaRemote work$25 per hour
# Level 1 Helpdesk Support Analyst (SAP Environment)Apply**Job#: 3034872****Job Description:**Level 1 Helpdesk... ...more complex problems to Level 2/3 teams while ensuring a high level of... ...offer an ESPP (employee stock purchase program) and a 401K program which allows you to...Level 2Hourly payContract workPart timeRemote work$94.4k - $146.7k
Job Description The Technical Support Analyst provides advanced production... ...Qualifications Basic Qualifications: 2 or more years of work... ...processes. Experience in Level 2 or Level 3 technical support... ...Insurance, Paid Time Off, and Wellness Program. #J-18808-Ljbffr TinkLevel 2Work experience placementWork at officeLocal area$81.64k - $130.59k
...the Middle East, is seeking a Technology Support Analyst to support desktop/laptop computer... ...with the firm's applications. Provide Level 2 support for practice-group-specific hardware... ...payment or compensation or benefit program) at any time, including for reasons related...Level 2Hourly payTemporary workWork at officeLocal areaRemote work- ...Assistance Center (TAC) environment by remotely providing second‑level (Level 2) remote support to NCR's customers (both internal and external) for... ...setting, performance management, reward and recognition programs. Participating in special projects as assigned by...Level 2Work at officeImmediate startRemote work
$80k - $115k
Job Summary The Level 2 CRM Support Analyst serves as a key collaborator within the CRM support structure, demonstrating comprehensive expertise... ...$115,000 per year 401(k) plan / group retirement savings program Short-term and long-term disability benefits Life insurance...Level 2Temporary workWork at officeLocal areaRemote work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Program Support Analyst Level 2 (Stations). Be the first to apply!
- IT assistant United States
- junior it support analyst United States
- technical operations specialist United States
- technical marketing specialist United States
- desktop support analyst United States
- senior IT support technician United States
- personal computer support technician United States
- technical analyst United States
- customer support technician United States
- tech assistant United States


