Administrative Assistant

We're looking for a warm, organized, highly reliable Administrative Assistant to be the first face and voice clients, agents, and visitors experience when they call or walk through our doors. This is a full-time, in-office position based in Rhode Island. You'll keep our front desk running smoothly — answering and routing calls, greeting clients, and helping our agents stay on top of the details that keep the office moving — all while representing the #1 real estate team in Rhode Island. A Day in This Role You're the heartbeat of the office: the person who makes sure calls are answered by the 2nd ring, guests feel welcomed the moment they arrive, and the day-to-day details — mail, supplies, CMA packets, report cards — never fall through the cracks. You're comfortable juggling multiple priorities, following a system, and being the calm, organized presence everyone else can count on. Compensation Breakdown $50,000 annual salary, full-time Paid on a consistent weekly basis What We Offer Full-time position with a $50,000 annual salary, paid weekly Hands-on training on our scripts, systems, and processes A clear, structured role with defined daily, weekly, and monthly priorities The chance to work alongside the #1 real estate team in Rhode Island Room to grow within a fast-growing, established team. Benefits Medical, dental, and vision insurance 401(k) Paid time off (PTO) Responsibilities: What You'll Do Pick up phone calls before the 2nd ring Follow the script for all incoming calls and add notes to the system Input leads that call in that aren't in the system Check appointments that are booked for the day and what is booked at the office, including backstage passes and interviews Keep the office neat and tidy, doing rounds multiple times a day — especially when busy Inventory supplies at the office and order supplies as needed Stock printers with paper Greet and assist clients Handle all incoming and outgoing mail — including distributing materials, inputting checks into the system, processing/reviewing mail through Lob.com, and getting CMA (seller prelisting) packets sent out on time Take attendance for agents at mandatory weekly trainings Keep the display TVs and whiteboards updated with ISA and OSA metrics Check voicemail daily on all systems Prep CMAs, leave-behind folders, and backstage pass folders, and ensure supplies are always stocked Handle any delegated projects by the deadline supplied Onboard and offboard employees and OSAs, including processing and sending out documents to transfer to our brokerage Keep a stock of recruitment binders, Batman Belts, Buyer Value books, and VIP presentation books ready for bootcamps Complete ISA report cards monthly, by the 10th of each month Set up for lunch and learns and bootcamps Contact IT to properly onboard agents and employees Help set up computers for any admin or ISA onboarding Pull team awards monthly for the 2nd Tuesday of the month meeting Coordinate and schedule any needed office repairs or maintenance Ensure the storage room is neat and tidy, with supplies broken down and stocked upon receipt • Review documents on the server to ensure only the most recent versions are saved for printing, and confirm agent licenses are up to date Keep up to date with all new programs and offers Complete virtual training weekly Qualifications: What We're Looking For Strong phone presence and a warm, professional demeanor — in person and on calls Highly organized and detail-oriented — little gets missed on your watch Comfortable following scripts, systems, and processes exactly as trained Self-motivated and able to stay on top of daily, weekly, and monthly priorities without someone standing over you Prior administrative, front-desk, or customer service experience preferred but not required Reliable, punctual, and professional — you're the first impression of our office Comfortable with basic office technology (computers, printers, CRM/systems) • Real estate experience is a plus but not required — we'll train you on everything Compensation: $50,000

• What You'll Do • Pick up phone calls before the 2nd ring • Follow the script for all incoming calls and add notes to the system • Input leads that call in that aren't in the system • Check appointments that are booked for the day and what is booked at the office, including backstage passes and interviews • Keep the office neat and tidy, doing rounds multiple times a day — especially when busy • Inventory supplies at the office and order supplies as needed • Stock printers with paper • Greet and assist clients • Handle all incoming and outgoing mail — including distributing materials, inputting checks into the system, processing/reviewing mail through Lob.com, and getting CMA (seller prelisting) packets sent out on time • Take attendance for agents at mandatory weekly trainings • Keep the display TVs and whiteboards updated with ISA and OSA metrics • Check voicemail daily on all systems • Prep CMAs, leave-behind folders, and backstage pass folders, and ensure supplies are always stocked • Handle any delegated projects by the deadline supplied • Onboard and offboard employees and OSAs, including processing and sending out documents to transfer to our brokerage • Keep a stock of recruitment binders, Batman Belts, Buyer Value books, and VIP presentation books ready for bootcamps • Complete ISA report cards monthly, by the 10th of each month • Set up for lunch and learns and bootcamps • Contact IT to properly onboard agents and employees • Help set up computers for any admin or ISA onboarding • Pull team awards monthly for the 2nd Tuesday of the month meeting • Coordinate and schedule any needed office repairs or maintenance • Ensure the storage room is neat and tidy, with supplies broken down and stocked upon receipt • Review documents on the server to ensure only the most recent versions are saved for printing, and confirm agent licenses are up to date • Keep up to date with all new programs and offers • Complete virtual training weekly

Compensation:
$50,000 per year