Sr Digital Product Manager

Role Description

As part of the Software Product Management team, the Sr Digital Product Manager will help achieve Natera's strategic imperatives through excellence in technology. They will work on a suite of products that are critical to lab operations, R&D, process development, customer support, commercial operations, genetic counseling, reporting, bioinformatics, statistics, and more. They will need to deeply understand the end-to-end workflow and the technical details of the software systems to deliver our best in class personalized genetic tests.

The Sr. Product Manager must be able to drive prioritization and critical decision-making on solutions.

This position will be a key contributor and driver of the core software product roadmap, focusing on our end-to-end software stack to support and scale various on-market product lines. This will include:

• Enhancing the product's market impact, user experience, and operational efficiency.
• Identifying new opportunities and gathering cross-functional input.
• Translating user needs into actionable features.

This role requires a strong blend of strategic thinking, technical acumen, and a passion for driving innovation and delivering high-quality digital solutions.

Qualifications

• 5+ years of experience in software product management, ideally in the healthcare IT or biotech industry.
• Extensive experience in conceptualizing, defining and creating best in class software experiences.
• Experience with Agile software development, building solutions from start to finish.
• Excellent communication, facilitation, presentation, relationship-building, and analytical skills.
• Experience with implementing scalable and sophisticated business rule applications.
• Experience building enterprise software or business critical systems is a plus.
• A proven track record of cross-functional leadership.
• Well developed systems thinking.
• BA/BS degree in relevant technical, scientific, or quantitative discipline or relevant experience.

Requirements

• Immerse yourself in the tough problems we’re solving, and team with R&D, designers, engineers, clinical product managers, and operations to develop elegant software solutions.
• Develop the product strategy and roadmap for your product line.
• Communicate with senior-level stakeholders to champion your roadmap and gain buy-in for product plans.
• Transform business, market and clinical requirements into executable product requirements.
• Own and prioritize a feature backlog to align with the overall strategic roadmap.
• Act as a subject matter expert on our software products and create a shared understanding among business and technical teams.
• Produce deliverables that facilitate better understanding for feedback such as flow diagrams, data models, pros/cons, prototypes, wireframes and other illustrations.
• Define what success looks like for your product and measure it.
• Monitor industry trends and competitive landscape to ensure you know what makes a best-in-class user experience for your product line.
• Incorporate a focus on quality into product design and work closely with development and software quality assurance teams on product and process improvements.
• Solicit user feedback and funnel new requirements and product changes back into software development.
• Evangelize your products across the organization, drive integration and ensure desired positive impact is achieved.
• Have a sense of ownership for everything you engage in.

Benefits

• Competitive Benefits - Employee benefits include comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents.
• Natera employees and their immediate families receive free testing in addition to fertility care benefits.
• Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more.
• Generous employee referral program.