Key Account Manager

Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design, manufacture, and sell a variety of products for all areas of life. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the automotive, furniture, hydraulic cylinders, flooring, textile and geo components industries. Precision Hydraulic Cylinders is committed to providing comprehensive design, service, and support to OEM’s during all phases of development, testing, and production to ensure smooth integration and superior product performance. As leading providers of a wide variety of hydraulic cylinders, we operate within a global marketplace. Offering all our OEM clients a customized solution, we pride ourselves on being able to tailor what we do to meet the changing needs of our clients. Whether you need a change in volume or a tighter deadline, we will always do our utmost to get the job done to the highest possible standard. We, at Leggett & Platt Inc., are searching for a Key Account Manager within our Sales team to help support our Hydraulics business at our site in Wilmington, North Carolina. Our cylinders are extensively used in the construction machinery industry, the automobile industry, and in engineering applications as well as in logistics and material handling. Furthermore, our cylinders can also be used in agricultural and maritime applications etc. Our success is the product of decades of experience. Over the course of more than 40 years, we have developed, designed and produced hydraulic cylinders of nearly every possible type. Our aim of developing and maintaining long‑term relationships with our customers means that you can rely on our comprehensive technical expertise and top‑quality innovative products. We operate to serve our customers bearing in mind always our slogan: “New thinking with tradition”. Position Summary We have an immediate opening for a Key Account Sales Manager to develop and manage sales in the Hydraulic Cylinder market in the USA. This position will include managing and developing current OEM key accounts along with growing the OEM customer base in the US. The ideal candidate will be self‑motivated, enthusiastic and an overall team player, with experience managing large key accounts, managing OEM customers, and successfully developing new OEM business. Responsibilities

• Meet or exceed sales goals.
• Lead and collaborate with the inside support team to meet the order intake, sales, and gross margin goals.
• Establish and deploy specific actions to develop relationships to grow OEM direct sales. with corporate clients, key accounts and resellers.
• Support customer projects from conception to series production.
• Responsible for key business opportunities at any given stage of the sales cycle.
• Conduct price and contract negotiations with new and existing customers.
• Responsible for gathering, interpreting, and disseminating market data provided by managers and company marketing programs.
• Implement strategies to recognize new revenue and margin opportunities.
• Strategically manage the development and implementation of appropriate responses to competition initiatives.
• Develop and maintain comprehensive knowledge of competitive products, their activity in the marketplace, and regular submittal of reports.
• Develop staff using internal and external training resources.
• Discover, understand, and relate to the client’s needs. Devise, develop, and promote value‑based solutions to drive business growth.
• Ability to investigate root cause and quickly identify/suggest viable solutions.
• Demonstrate strong time management skills, sense of urgency and aptitude for effectively prioritizing tasks to manage multiple projects simultaneously.
• Ability to verbally communicate information and ideas effectively one‑on‑one and in group settings. Must be able to establish rapport with clients and business associates on the phone or video calls.
• Ability to deal with pressure and conflict positively. Demonstrate self‑confidence and positive attitude towards self and others. Demonstrate productive use of time.
• Able to learn quickly and independently on the job. Must be a resourceful and proactive problem solver.
• Proficient with Outlook, Excel, Work, PowerPoint and Adobe.

To be successful in this role, you need

• A minimum of five (5) years of Account Management experience. Hydraulic cylinder or related field experience is preferred.
• Excellent communication skills, both oral and written, with advanced PC skills.
• Must have excellent conflict resolution skills.
• Overnight travel, or as required.
• Appropriate product and system certification preferred.
• Must demonstrate ability to motivate and sustain sales growth with designated accounts.
• Must demonstrate ability to sell cross‑group.
• Must have proven track record of exceeding sales targets.
• Must have a “hunter” sales mentality with the ability to find and secure new opportunities with current and non‑existent customers.
• Organizational skills, strong communication skills and social competence
• Be a team player.
• Other assignments that may be necessary to support the business.

Our Values Our values speak to our shared beliefs, and describe how we approach working together. Put People First reflects our commitment to safety and care of each other, learning and development, and creating an environment of mutual respect, empathy and belonging. Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad. Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us. Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change. Our Commitment to You We're actively taking steps to make sure our culture, processes and practices promote equal opportunity for all. Join us! We welcome and encourage all applicants to apply. We’d love the opportunity to consider you. Equal Employment Opportunity/Veterans/Disability Employer For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at #J-18808-Ljbffr Leggettlogistics