Administrative Assistant

Our associates celebrate lives. We celebrate our associates. Provides administrative support to a funeral home, cemetery, crematory or a combination of these facilities. Assists with special projects, research, and resolving problems. Schedules meetings, drafts memos, transcribes notes, creates presentations, generates reports, and prepares and monitors invoices and expenses. MUST BE AVAILABLE TO WORK WEEKENDS JOB RESPONSIBILITIES Builds at-need charts Verifies at-need files before sent for verification Performs blind checks Follows up with memorial renderings, processes and timelines Prepares marker monument placement paperwork Designs memorials Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers Oversees the processing of installation orders to grounds and maintenance departments Notifies families when flowers are placed Sets Arrangement Continuation Appointments Serves at-need cemetery families that currently own property Sets follow-up visits at the at-need arrangement conference Logs information for Family Service Counselors Prepares and processes Veteran's Paperwork Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules Prepares and distributes daily schedules, reports, and documents Receives and processes payments and contracts Orders office supplies Processes accounts payable transactions Assists Sales leadership and Family Service Counselors as needed Acts as backup to Receptionist Greets family members and friends Communicates client family's needs promptly and accurately to the appropriate staff member Conveys a sense of concern and empathy with client family members at all times Responds to customer inquiries via telephone, internet and in person Maintains professional and cooperative relationships MINIMUM REQUIREMENTS Education: High School or equivalent Experience: 1 - 2 years of experience in an office clerical or customer service capacity required Experience: working in a customer-focused and fast-paced professional environment required Knowledge, Skills & Abilities: MUST BE AVAILABLE TO WORK WEEKENDS Knowledge, Skills & Abilities: Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience Knowledge, Skills & Abilities: MS Office Suite experience preferred Knowledge, Skills & Abilities: Basic mathematics skills required Knowledge, Skills & Abilities: Good verbal and written communication skills Knowledge, Skills & Abilities: Strong organizational skills and detail oriented Knowledge, Skills & Abilities: High level of compassion and integrity Knowledge, Skills & Abilities: Ability to maintain confidentiality Job Location: US-TX - Houston Postal Code: 77077 Who we are. What we do. We are a company committed to supporting families at difficult times. Nowhere will you find a group of caregivers and teams more passionate about the work they do or more invested in the well-being of the families they serve. The Dignity Memorial name is a symbol of trust and a mark of excellence. As the largest provider of funeral, cemetery and cremation services in North America, we're dedicated to celebrating the life and legacy of every loved one with professionalism, compassion and attention to detail that is second to none. "SCI" refers to Service Corporation International and its affiliates. Equal Opportunity Employer, M/F/D/V SCI Shared Resources, LLC is committed to an inclusive, barrier-free recruitment and selection process. On request, we will seek to provide appropriate accessibility options to all applicants with disabilities. #J-18808-Ljbffr Service Corporation International