Scrum Master - GenAI

Scrum Master - GenAI

Be part of something groundbreaking

At AIG, we are making long-term investments in a brand-new, innovative Generative AI team, designed to explore new possibilities for how artificial intelligence can be applied in insurance and beyond, and we need your help.

With the support and investment needed to explore new frontiers in generative AI, you’ll be working alongside talented colleagues, innovating and leading projects that will transform how we manage risk and serve our customers.

This team is central to our vision of the future and the core of our business offering. We will incorporate best-in-class engineering and product management principles and your guidance and collaboration will be critical to its success. To rapidly advance and innovate, we need your skills and expertise to build worldclass products. If you’re excited by the opportunity to create meaningful impact, we’d love to hear from you.

Who we are

AIG is a leading global insurance organization providing a wide range of property casualty insurance and other financial services. We provide world-class products and expertise to businesses and individuals in approximately 190 countries and jurisdictions.

At AIG, we’re reshaping how the world manages risk, and we’re inviting you to be a key part of that transformation. As our Scrum Master/Project Manager you will have the opportunity to make a meaningful impact, leveraging and further developing your skills to guide groundbreaking AI initiatives. If you’re looking for a place to grow your career and where your contributions will shape the future, AIG is where you belong.

How you will create impact:

As a Scrum Master/Project Manager, you will play a crucial role in ensuring the successful delivery of products while fostering an agile and collaborative environment. You will be responsible for guiding cross-functional teams through the Scrum framework, managing product timelines, and facilitating effective communication among stakeholders.

Responsibilities:

• Ensure products and features are delivered on time with desired business outcomes

• Foster a positive team environment that promotes productivity, creativity, and high performance

• Collect and analyze metrics to identify areas for improvement and implement best practices

• Develop and maintain execution plans, including timelines, key milestones, and resource capacity management

• Monitor progress and performance, providing regular updates to stakeholders and adjusting plans as necessary

• Identify and engage with all relevant stakeholders, including teams, executives, business users

• Manage risks and issues, implementing mitigation strategies to ensure successful delivery

• Coordinate with cross-functional teams and ensure effective communication and collaboration

• Facilitate agile (scrum and kanban) ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives.

• Coach and mentor team members on agile practices to ensure continuous improvement.

• Remove impediments that hinder the team’s progress and work to resolve conflicts

• Work closely with the Product Owners to manage the product backlog, prioritize tasks, and ensure alignment with project goals.

Qualifications:

• Bachelor’s degree in Computer Science, Business Administration, or a related field

• PMP, CSPO, CSM or other relevant certifications required

• Proven experience as a Scrum Master, Project Manager, or similar role in an Agile environment

• Strong understanding of Agile methodologies, including Scrum, Kanban, and Lean

• Excellent communication and interpersonal skills, with the ability to lead, influence, and motivate teams

• Demonstrated ability to manage multiple projects simultaneously and handle complex issues effectively

• Proficiency with project management and collaboration tools including Rally or Jira

For positions based in New Jersey, the base salary range is $128,000-$160,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits Overview.

#LI-AIG

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to View email address on click.appcast.io.

Functional Area:

IT - Information Technology

AIG PC Global Services, Inc.