Business Development Representative

Business Development Representative (BDR)

The Cova Sales team works to engage prospective and existing customers to drive revenue for the business. We are a fast-paced and nimble team that must be quick to respond to market changes in an exciting and ever-evolving industry.

The Role

As the Business Development Representative (BDR), you will handle inbound sales inquiries from our award-winning lead generation program and make both cold and warm outbound calls to potential customers. This high-activity role could be a great fit for you if you're passionate about the industry and eager to start a career in sales or advance your experience in lead generation or inside sales. If you've got a competitive spirit, are energetic and possess a friendly demeanor, we want to hear from you!

Salary/Job Environment

$50,000 - $65,000 USD, plus additional variable compensation. This is a full-time position in a hybrid work environment, requiring a minimum of two days per week in the office, with the option to work from home on the remaining days. Training in-office will be required.

Responsibilities

• Make 50+ outbound cold calls daily to potential customers in new markets as we are constantly expanding to new states and territories.
• Engage with new and existing markets, qualifying leads, sharing information about our products and company, and screening prospects.
• Coordinate with Account Executives throughout North America to set appointments and follow up with cannabis retailers to advance their dispensary technology.
• Recontact the Cova database of prospects to advance potential opportunities.
• Field inbound queries and qualify prospects. Provide information, assist in the sales process, and set the wheels in motion for conversions.
• Execute nurture campaigns to engage prospects over time who may be slower to close.
• Identify larger-scale opportunities and transition them to the Territory or Strategic Account teams.
• Act as an ambassador for Cova, sharing information about the company, products, and organization.
• Meet activity goals for cold calls, client communication, and appointment setting to facilitate future sales.
• Maintain a record of calls through Salesforce CRM, updating all client engagement activities
• This role may require other responsibilities not listed on an as required basis

What We're Looking For:

• Experience working with diverse groups, with the ability to adapt to different perspectives, understandings, and needs.
• At least 1+ year previous cold calling or related BDR/sales experience
• Superior verbal communication skills: ability to call, shifting from inbound to outbound calls; connect, and interact with potential customers all day.
• Aptitude for software principles and understanding of business systems (CRM, Retail, Inventory Mgmt., etc.).
• Proficient in M365 tools.
• Able to work in a fast-paced environment with strong multi-tasking abilities.
• Previous experience/knowledge of the Cannabis industry a strong asset

Note this role may require minimal occasional weekend work to acknowledge incoming leads and some travel may be required (approx. <5%).

What Really Matters:

• Strong self-motivation and a relentless drive for success.
• Genuine care for our clients and their customers.
• Aptitude for collaborative efforts to ensure shared success.
• Valuable contribution to a seasoned team adept at penetrating new markets.

What We Offer:

• Begin your journey with a competitive starting salary!
• Enjoy peace of mind with a comprehensive benefits package for you and your entire family.
• Embrace work-life harmony with a flexible hybrid working environment and generous vacation and sick time policies
• We care about your family, offering maternity, adoption, and paternity leave salary top ups as well as ten "New Baby Days" for all parents welcoming a new child into their life.
• Enjoy a "Cultural Day" off annually to celebrate a day of religious or cultural significance.
• Give back with up to 6 days of paid time off annually for volunteering or personal learning.
• We believe in the value of taking time to refresh, re-energize, and reflect on your career journey. Employees are granted a seven-week sabbatical after every seven years of employment!

If you're interested in a career with Cova, please submit your resume and cover letter. We are an equal opportunity employer. We do not discriminate based on race, faith, colour, cultural background, gender, sexual orientation, age, marital status, or disability status. We thank all applicants for their interest, however, only those selected for an interview will be contacted.

We are a hybrid work environment, remote and in-office for all employees in an office city.