Administrative Assistant 3

Salary : $2,387.00 - $4,089.00 Monthly
Location : Monroe, LA
Job Type: Classified
Job Number: NEDHSA-226704-AA3-100526-SH
Department: LDH-Northeast Delta Human Services Authority
Opening Date: 10/05/2026
Closing Date: 10/15/2026 11:59 PM Central


About this Job
NORTHEAST DELTA HUMAN SERVICES AUTHORITY MISSION:

Serve as a catalyst for individuals with mental health, developmental disabilities, and addictive disorders to help them realize their full human potential by offering quality, excellent care with greater accessibility.

Northeast Delta Human Services Authority (NEDHSA) is seeking a qualified individual to serve as an Administrative Assistant 3 within the Prevention and Wellness Team. This position will provide administrative support to the Program Manager 1-B and the Executive Director at the Northeast Delta Human Services Authority branch office. The Administrative Assistant 3 will work under the general direction of the Program Manager 1-B and receive functional supervision from the Executive Director. The incumbent will perform a variety of administrative, organizational, and clerical functions in support of the operations and activities of the Prevention and Wellness Team and the agency.
An Ideal Candidate will possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Communicating Effectively: The ability to convey information, ideas and emotions using structured communication methods that promote understanding and agreement.
Thinking Critically: The ability to analyze information objectively, identify connections across sources, and form logical, well-supported conclusions.

Minimum Qualifications
Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information


Job Duties:

• Answers and routes incoming calls; takes messages; deals tactfully with parties in emergency or delicate situations. Greets visitors and maintains a warm and friendly disposition while at work. Independently composes and types correspondence for signature of supervisor regarding administrative matters, office policies, or programs.

• Compiles and types special reports by selecting relevant information from a variety of sources such as reports, documents, correspondence, electronic files, etc. For research and presentations. Organizes and maintains files and reference manuals/materials; ensures confidentiality of information, as necessary. For studies on ACEs and Trauma-Informed Care.
• Prepares materials needed for meetings, such as agendas, handouts, binders, etc. Performs administrative functions such as payroll preparation, travel reports, supply requisitions, etc. May serve as the back-up administrative assistant to the Administrative Assistant 5 in Administration.
• Sets up and types a wide variety of correspondence, reports, tables, records, case histories, hearings, etc. from rough drafts, dictation, dictating machine, or instructions. Types materials that involve knowledge of special terminology.
• Establishes and maintains electronic files for identifying, recording and classifying stored data; extracts, assembles and merges stored information to create new documents.
• Assists in all functions of the Administrative Assistant 5 in her absence and assists with Administrative Duties needed for the Executive Director and any other clerical duties for the ED. Performs other related duties as required.

Position-Specific Details:
Appointment Type: Job Appointment
Location: Prevention and Wellness (2400 Ferrand St., Monroe, La 71201)

Compensation: NEDHSA is a designated approved National Health Service Corps (NHSC) site. Clinicians who work at NHSC-approved sites are eligible to apply to the NHSC Loan Repayment Program to pay off student loans.

• 2-year Full-Time Clinical Practice: NHSC will pay up to $50,000* for an initial 2 years of full-time clinical practice to clinicians.

(Full-time clinical practice is defined as no less than 40 hours per week, for a minimum of 45 weeks per year.)

How To Apply:

No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.
Contact Information:

For further information about this vacancy, contact:
Ms. Janesia Raybon, MPA
Human Resources Director A
Northeast Delta Human Services Authority
2513 Ferrand Street
Monroe, LA 71201
View phone number on click.appcast.io (office)
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


Do you have two years of experience in which clerical work was a major duty including but not limited to answering a multi-line phone, filing, scheduling appointments, etc.?

• Yes
• No

02


Please describe in detail your experience with Microsoft Office and Adobe Pro.
03


Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

04


Accepting Direction - Explain your selection by providing specific examples from your experience.Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05


Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

• I communicate unclearly, use poor tone, and ignore the audience.
• I share main ideas clearly and adapt to the audience when reminded.
• I communicate clearly, listen actively, and explain complex ideas well.
• I craft messages that connect, inspire, and drive action across audiences.

06


Communicating Effectively - Explain your selection by providing specific examples from your experience.Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07


Thinking Critically - How do you analyze information and draw meaningful conclusions from it?

• I miss key details or oversimplify information, and my conclusions may not be based on evidence.
• I try to analyze information, but I may overlook the relevance or credibility of my sources.
• I analyze key information, consider the evidence, and form logical conclusions based on crediblesources.
• I uncover deeper insights by connecting different sources, questioning assumptions, andidentifying patterns.

08


Thinking Critically - Explain your selection by providing specific examples from your experience.Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question