Administrative Assistant

What you need to know:

• Hourly Pay Range $24.00 - $28.00
• Monday-Thursday, 7:00 AM - 5:30 PM (through August)
• Transition to Monday-Friday, 8:00 AM - 5:00 PM thereafter
• Full Time, Long-Term Assignment
• Located in East Mesa
• Benefits Available - Medical, Dental, Vision

Overview:


We're seeking a reliable, highly organized, and professional Administrative Assistant to support the daily operations of our fast-paced CPA firm. This role serves as the central point of coordination between clients and team members, including collaboration with both in-office and remote staff, while helping manage client communications, workflow processes, scheduling, and office operations. The ideal candidate is detail-oriented, technology-savvy, and committed to delivering an exceptional client experience.

This is a full-time, in-office position, Monday through Friday from 8:00 a.m. to 5:00 p.m., with a one-hour lunch break.

You will be responsible for:

• Serve as the primary point of contact for clients, providing a professional and welcoming experience both in person and by phone

• Answer incoming calls and take detailed, accurate messages, ensuring client inquiries, requests, and action items are clearly documented and communicated to the appropriate team members

• Manage incoming communications, including phone calls, emails, and mail

• Schedule appointments and monitor multiple calendars in Microsoft Outlook

• Monitor workflow throughout the tax return process to ensure timely completion and follow-up

• Communicate with clients by email or phone to obtain requested information

• Document client communications with detailed, organized notes in client files

• Manage and update client records across multiple computer systems, ensuring accuracy, consistency, and completeness of information through meticulous attention to detail

• Support the administrative needs of team members and collaborate using Microsoft Teams

• Prepare, organize, and distribute documents and correspondence as needed

• Maintain a professional office operations and office remains organized and client-ready

• Provide administrative support to team members on special projects and work overflow

What skills & experience you will bring to us:

• 3+ years of administrative or client service experience (professional services preferred)

• Strong organizational and project coordination skills with the ability to manage multiple priorities; identify issues, and adapt using critical thinking skills

• Ability to work independently, make informed decisions, and maintain confidentiality

• Professional communication and customer service skills

• Advanced proficiency with Microsoft Office (Outlook, Word, Excel) and Adobe Acrobat; ability to quickly learn new software applications

• Experience working in a fast-paced, deadline-driven environment preferred

• Professional demeanor and commitment to providing outstanding support to both clients and team members

Want to apply? Get in touch today!

Please email your resume for immediate consideration of this position.

Any job offer is contingent upon the successful completion of a criminal background check. All qualified candidates for this position must be eligible to work in the United States.

Marathon is an Equal Opportunity Employer

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