Front Office Coordinator

Job Description

Job Description

Fairstead is a purpose-driven real estate firm dedicated to building affordable communities across the country. Headquartered in New York, with offices in Colorado, Florida, and Washington DC, Fairstead owns and manages a portfolio of more than 30,000 apartments, including pipeline, across 28 states. As an integrated owner, operator, and innovator, Fairstead brings development, construction, and property management under one unified platform to deliver high-quality affordable housing that serves our residents at scale.

At Fairstead, we believe affordable housing should be thoughtfully designed, professionally managed, and responsibly operated. We seek to create and preserve housing that serves residents while delivering long-term value to communities, partners, and stakeholders.

Fairstead challenges industry norms through our tech-forward, entrepreneurial approach to affordable housing. In addition to core real estate capabilities, we operate innovative service lines designed to improve resident outcomes, strengthen communities, and drive operational efficiency. We embrace digital transformation, data-driven decision-making, and emerging technologies, including AI, to build scalable systems that support sustainable growth, grounded in a culture of entrepreneurship, innovation, partnership, dedication, and integrity.

We are seeking a personable Front Office Coordinator to join our team. As the first point of contact for clients, partners, and visitors, this role is crucial in creating a welcoming and efficient office environment. The ideal candidate will manage front desk operations, provide administrative support, and help maintain smooth day-to-day office functions. This is an excellent opportunity for someone who thrives in a fast-paced setting and enjoys being at the center of a growing, collaborative team.

Responsibilities:

• Maintain visitor log and security access
• Greet and welcome visitors in a professional and courteous manner; announce and direct them accordingly
• Support and oversee daily administrative functions to ensure efficient office operations
• Act as liaison with building management across four corporate office locations
• Monitor and manage office supply inventory; place orders as needed
• Sort and distribute incoming mail and deliveries; manage outgoing correspondence
• Ensure adherence to office policies and procedures and assist in their implementation
• Coordinate daily lunch orders and manage catering logistics
• Provide administrative support across departments as requested
• Manage conference room bookings and coordinate daily staff meetings
• Assist in planning office events, employee gifting, and team celebrations
• Help coordinate arrangements for traveling employees and visiting staff
• Welcome new hires and assist with onboarding tasks to ensure a smooth and organized start
• Assist with facility maintenance requests
• Monitor and update seating charts
• Track and reconcile office expenses on Concur
• Emergency preparedness: support safety drills
• Maintain office calendars and notices: keep shared office calendars up to date with holidays, special events, and relevant building notices
• Maintain cleanliness and organization of our communal spaces
• Replenish pantry supplies
• Manage company swag inventory

Requirements:

• Bachelor's degree preferred.
• 2+ years of work experience in an administrative/office support role.
• Must have exceptional attention to detail.
• Strong organizational and time management skills, and ability to prioritize.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and analytical abilities.
• Proficient with Microsoft Office Suite and Google products.
• Able to effectively present and information and respond to questions from management, vendors, and associates.
• Adhere to tight deadlines and quick turnaround for deliverables.
• Ability to work collaboratively in a dynamic environment where adaptability is imperative.
• Please note this role is on site 5 days per week at our NYC HQ

Exact compensation may vary based on skills, experience, and location.

Salary Range

$25—$32 USD

Diversity in backgrounds and experiences is key to Fairstead's success. Being an equal opportunity employer is a central tenet of our philosophy that shapes who we are and the communities we serve. Our goal is to ensure competitive total compensation that is commensurate with experience, location, and other market benchmarks.

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