Regulatory & Compliance Manager - Vehicle Service Contracts & Protection Products

FlexCare Vehicle Protection is the official factory‑backed vehicle service contract provider for Chrysler, Dodge, Jeep, Ram, Fiat, and Alfa Romeo in the United States and Puerto Rico. FlexCare products include vehicle repair coverage, prepaid maintenance, and other consumer protection products.

As the North America Regulatory & Compliance Manager, you will ensure that the U.S. FlexCare Vehicle Protection portfolio remains fully compliant with state regulations, bank and underwriting requirements, and applicable court decisions. This role is critical to maintaining regulatory integrity across a nationwide portfolio of regulated consumer protection products.

This position is well suited for regulatory professionals with experience in insurance, banking, financial services, extended warranties, or other regulated protection products (such as vehicle, home, appliance, or similar programs).

You will manage the licensing and forms strategy for new and existing products in response to an evolving regulatory landscape. In addition, you will lead compliance related inquiries and responses, collaborate with product teams on regulatory driven changes, and partner with IT and data systems teams to ensure accurate, compliant delivery of consumer terms and conditions.

Key Responsibilities:

• Coordinate annual licensing renewals and regulatory submissions with third‑party legal firms to maintain authorization for the sale of service contracts across all U.S. states and Puerto Rico
• Develop, review, and update service contract Terms & Conditions, partnering with third‑party vendors to ensure consumer accessibility and regulatory accuracy
• Ensure ongoing compliance with third‑party financing institutions, insurers, and underwriters supporting consumer loans and protection products
• Proactively assess and adjust licensing, insurance, and underwriting structures in response to evolving state‑level regulations
• Serve as the primary lead for regulatory complaint responses submitted to licensing agencies and public forums
• Collaborate cross‑functionally with product, legal, IT, and operations teams to implement compliant product and system changes

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That’s why we offer: 17+ paid holidays, including shut-down from December 24 th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

• An employer match on contributions to your 401k, Roth, and Catch-Up plans
• An employer contribution, even if you don’t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

• Tuition reimbursement
• Student loan refinancing programs
• 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you’re not just building a career - you’re joining a company that supports you, inside and outside of work.