Service Receptionist

Anaheim Hyundai

Anaheim Hyundai is seeking a Service Receptionist to join the team. You'll play an important part in supporting the service drive and maintaining our high quality customer experience. If you have exceptional customer service skills and thrive in a fast-paced, customer-focused environment, apply today!

Pay: $20-$22/HR DOE

Schedule: Full Time (Mon-Fri, 7am-4pm or 8am-5pm) *Saturday availability required occasionally*

What You'll Do

• Assist advisors with greeting customers that are dropping off or picking up vehicles for service & repairs.
• Answer incoming calls to the service department.
• Provide customer updates via phone & text.
• Send service reminders to customers via phone, text & email
• Navigate traffic in the service drive during high volume times.
• Move customer vehicles as needed.
• Special projects as assigned.
• Must be able to perform essential job functions, including being on your feet for extended periods of time and working outdoors in various weather conditions.

What You'll Bring

• Strong understanding of high quality customer service.
• Phone etiquette; required
• Excellent communication skills; required
• Previous experience in a similar or related position; preferred.
• Professional personal appearance.
• Computer friendly.
• Acceptable driving record and a valid driver's license in your state of residence

We offer the best-in-class industry benefits:

• Competitive pay
• Medical, dental and vision plans
• Paid holidays & PTO
• Short and long-term disability
• Paid life insurance
• 401(k) retirement plan
• Employee stock purchase plan
• Lithia learning center
• Vehicle purchase discounts
• Wellness programs

High school graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Actual pay offered will be based on skills, qualifications and experience, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.