Admitting Worker, Sr. (per diem)

Responsibilities Under the supervision of the Patient Access Services Manager, the Senior Admitting Worker (SAW) is responsible for greeting, patient identification, check‑in, registering patients, and coordinating escort upon arrival for services and/or after triage by the nurse. The registration process includes gathering demographic and financial information and entering it into the computer system quickly and accurately. Duties include cash collection and posting as appropriate. The SAW must understand their role and be able to provide superior customer service while maintaining a high degree of professionalism. They will utilize a variety of hospital information systems to effectively communicate with patients and visitors, respond to inquiries, and comply with all Medical Center Policies and Procedures. Qualifications Required Qualifications: High school diploma or GED or equivalent. Prior experience in healthcare, insurance‑related, or comparable level. Ability to solve problems; analyze data and recommend changes. Must be able to multitask and prioritize. Ability to follow instructions; work quickly and accurately in a fast‑paced environment. Demonstrated strong customer service skills, including personal computer skills, proficiency of Microsoft Office, and the ability to type 30 wpm or more. Analytical and grammatical skills to communicate effectively verbally and in writing. Articulate and concise oral communication and ability to write clearly and concisely. Ability to work collaboratively with a culturally diverse staff and patient/family group. Ability to work independently with minimum supervision. Ability to work on‑site in San Francisco. Preferences Two or more years of experience in healthcare, insurance‑related, or comparable level. Proficiency in health insurance eligibility and authorization requirements. Experience with Epic, Admissions, Discharges, and Transfers (ADT). Ability to speak English and a second language. Experience working in a hospital, insurance payer, or physician’s office setting. Basic knowledge of Medical Terminology. Knowledge of government program regulations, MediCal, Medicare, MIA, CCS, and other third‑party payors. Equal Employment Opportunity The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law. Salary Information The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range depends on factors such as work experience and internal equity within this position classification at UCSF. For positions represented by a labor union, placement will be guided by the collective bargaining agreement. To learn more about the benefits of working at UCSF, including total compensation, please visit: #J-18808-Ljbffr UCSF Health