Administrative Coordinator

Ironstate Properties is a premier residential real estate developer and manager of luxury apartment rentals in Northern New Jersey. From conception to execution, we are there every step of the way bringing decades of experience, intelligence, precision, innovation, flexibility, imagination, and commitment to every project.

We are currently seeking an exceptional Administrative Coordinator to join our team and support our residential properties in Jersey City, NJ. As the Administrative Coordinator, you will play a crucial role in providing outstanding customer service, fostering strong relationships with employees, peers, vendors, and clients.

Rate: $25 - $27.00/hour

Job Details: This job opportunity is a Full-Time position, and the work schedule will require availability for 5 out of 7 days each week , with specific days to be determined. Additionally, the schedule includes a rotating Saturday shift, required once or twice per month.

Key Responsibilities:

• Welcome and assist clients in person, over the phone, and online, ensuring they receive outstanding service reflective of Ironstate's commitment to excellence.
• Maintain the reception area of our residential properties, ensuring it reflects our standards of professionalism and hospitality.
• Accurately manage client information in our database system, upholding confidentiality, and ensuring data integrity.
• Utilize office resources efficiently to meet client needs and enhance satisfaction levels, demonstrating adaptability and resourcefulness.
• Adhere to office policies and procedures to ensure consistency and effectiveness in daily operations.
• Perform various administrative and clerical duties as assigned, supporting the smooth functioning of our residential properties.
• Demonstrate strong communication skills (both verbal and written), with a customer-centric approach in all interactions.
• Utilize strong organizational skills to multitask and prioritize tasks effectively, ensuring deadlines are met and client needs are addressed promptly.
• Maintain a positive attitude, friendly demeanor, and a genuine desire to assist clients and colleagues.

Requirements:

• Minimum of 2 years of administrative experience with a focus on customer service
• Excellent communication skills and a customer-centric approach
• Ability to organize, multitask, prioritize, and thrive in a fast-paced environment
• Positive, friendly, and personable demeanor
• Reliable and punctual with a strong work ethic
• Flexible and willing to learn different applications on computers and office machines
• Flexible and eager to learn new applications on computers and office machine
• Proficiency in MS Office; Yardi experience is a plus.

Employee Benefits (upon eligibility):

• 20 PTO days annually, which includes vacation and sick time (pro-ration based on hire date)
• 401k + company match
• Medical, dental and vision coverage
• Mental health support available through Ginger
• Tuition reimbursement
• Employee referral incentive for successful hires

US Work Authorization is required.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.