Field Supervisor and Office Support

Job Description

Job Description

The Field Supervisor & Coordinator will help clients and employees in the territory onboard. The Field Supervisor & Coordinator will

1) Educate clients about their rights and terms of their services.

2) Onboard new or transfer clients and conduct their intakes.

3) Onboard and supervise employees in the territory.

4) Effectively speak and translate for/with Spanish speakers during interaction with office.

5) Conduct supervisory field visits and/or trainings.

6) Create plan of care for new clients.

7) Supervise assigned caregivers (CNA'S, PCA'S and HHA'S) to assure performance of tasks, functions and responsibilities necessary to assure appropriate individual care plan and active treatment is offered in a clean, safe and secure environment, in accordance with federal, state and unit policies and procedures.

8) Provide supervision, coaching and evaluation of caregivers (Caregivers, PCAs,DCWs, and HHAs) on assigned case.

9) Comfortable working on the computer and communicating in writen form

10) Comfortable to objectively document and complete timely incident reports and EIM

11) Work directly with our head of marketing and Care Coordinator manager

12) Ability to work in a dynamic team

13) Ability to work independently

14) Maintain an audit ready, fraud free operation

15) Ability to manage DOH, Waiver, MCO audits

• 3 full years of caregiving experience required, Home Health Aide training, Adult Residential License, Direct Care worker certification and/or CNA license required.
• 3 full years experience in a Supervisory, Managerial role
• Display tact, good judgement, interest in people and maturity in dealing with the frail, ill population.
• Display flexibility, cooperation and dependability in fulfilling responsibilities
• Reliable and professional conduct
• Bilingual English and Spanish speaking staff who is able to communicate effectively to Spanish and English staff and clients is required.
• Comfort with facilitating and supporting nonSpanish english staff is mandatory. .
• Driver’s License
• Comfortable with Driving
• Assist with client scheduling to support Care coordinator to ensure safe cover
• Display tact, good judgement, interest in people
• Maturity in dealing with the frail, ill population.
• Display flexibility, cooperation and dependability in fulfilling responsibilities
• Reliable and professional conduct
• Bilingual English and Spanish speaking staff who is able to communicate effectively to Spanish and English staff and clients.
• Driver’s License and ensured vehicle
• Comfortable with Driving
• Assist with client scheduling to support Care Coordinator to ensure safe cover