Business Development Executive

Essential Duties and Responsibilities Sales & New Business Development Proactively identify and engage potential customers for isp.net’s services and solutions, focusing on long-term customer retention and sustainable revenue growth. Build a strong sales pipeline by prospecting, qualifying, and securing new clients. Conduct comprehensive market research to remain informed about industry trends, competitor activities, and emerging opportunities. Design and implement strategic business development initiatives aimed at strengthening relationships with businesses, enterprises, and residential clients. Vertical Market Development Develop in-depth expertise in key industries, including MTU, MDU, as well as sectors such as construction, military, retail, hospitality, finance, and healthcare. Collaborate with marketing and product teams to develop tailored solutions for industry-specific needs and strengthen brand presence. Team Collaboration & Leadership Cooperate with the sales, customer support, and marketing teams to align efforts and streamline business development strategies. Contribute to team meetings, sharing insights and strategies for achieving sales goals. Operational Excellence & Customer Success Coordinate with technical and support teams to ensure smooth service delivery and seamless customer experience. Maintain detailed and up-to-date records of client interactions, opportunities, and contract status within the CRM system. Analyze market trends, customer feedback, and competitor activities to refine business development strategies and improve service offerings. Assist in refining sales processes and strategies to increase efficiency and drive customer satisfaction. Qualification and Skills: Educational & Professional: High School Diploma & minimum of 3-5 years of experience in business development, sales, or account management, ideally within the telecommunications, ISP, or technology sectors. Professional certifications in telecommunications or technology are preferred, though not required Proven ability to manage key accounts and drive business development. Technical Skills: Demonstrable proficiency working with CRM software solutions (e.g. NetSuite, Salesforce, etc.) Ability to conduct competitive analysis and use tools like SEMrush, Google Analytics, or industry-specific software for market research. Soft Skills Presentation Skills Excellent communication and interpersonal skills with an aptitude for building relationships with professionals at all organizational levels. Advanced problem-solving and negotiation skills. Strong analytical skills to identify challenges and develop effective solutions. Works seamlessly with cross-functional teams to create tailored solutions for clients. #J-18808-Ljbffr ISP INDUSTRIES LLC