Account Executive - Retention

. Established in 2021, **Independence Pet Holdings** is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.**Job Summary:** **PetPlace**is seeking an **Account Executive - Retention** role focused on driving customer retention and growth within existing accounts while achieving sales targets. The ideal candidate will excel at managing client relationships, identifying upselling opportunities, and ensuring long-term customer satisfaction. **Job Location:** Remote - USA **Main Responsibilities:** Maintain knowledge of company products and services, articulating their value to customers effectively. Perform other responsibilities as assigned to support company objectives. **Basic Qualifications:** 4 years of experience in veterinary clinics, animal welfare, sales, or related field.Associate’s degree in veterinary technology, animal health, or a related field of study, and/or equivalent work experience. (1 year of relevant work experience is equivalent to 1 year of college).Excellent verbal and written communication skills.Strong phone presence with experience managing high call volumes daily.Ability to prioritize tasks and effectively manage time.* Comprehensive full medical, dental and vision Insurance* Basic Life Insurance at no cost to the employee* Company paid short-term and long-term disability* 12 weeks of 100% paid Parental Leave* Health Savings Account (HSA)* Flexible Spending Accounts (FSA)* Retirement savings plan* Personal Paid Time Off* Paid holidays and company-wide Wellness Day off* Paid time off to volunteer at nonprofit organizations* Pet friendly office environment* Commuter Benefits* Group Pet Insurance* On the job training and skills development* Employee Assistance Program (EAP)**Thanks for visiting our careers page!**ASPCA Pet Health Insurance, Embrace, Felix, Figo, Independence American Insurance Company, Pets Best, Pethealth, PetPartners, PetPlace, and Pumpkin are all operated by **Independence Pet Holdings (IPH)**.At IPH, we welcome and encourage applications from individuals with disabilities. Accommodations are available upon request for candidates participating in all aspects of the selection process. #J-18808-Ljbffr