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Strategic CSM Lead Premier Accounts & AI Adoption (Remote)

Relativity

Brooklyn, NY
  • Remote job

Relativity is seeking a Lead Customer Success Manager to own Premier-Tier customer outcomes, coordinate cross-functional teams, and guide AI adoption and change management for high-value accounts. You will lead ROI analyses, business reviews, and VO development with an eye on governance and risk considerations. The role requires a strong track record in enterprise customer success, strategic leadership, and the ability to influence at the C-suite level across a diverse, global client base. #J-18808-Ljbffr Relativity

Vacancy posted 3 days ago
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