Administrative Office Associate

Job Description

Job Description

The Counseling and Diagnostic Center of Woodfield, Ltd., an outpatient mental health practice located in Schaumburg, IL, is seeking a dependable, detail-oriented Administrative Support Specialist to assist prescribers with non-clinical administrative functions and support daily practice operations.

This role requires strong organizational skills, discretion, and the ability to manage multiple responsibilities independently in a confidential healthcare environment.

Core Responsibilities

• Assist prescribers with non-clinical administrative functions

• Support clients and providers with day-to-day administrative tasks

• Manage new client documentation and ongoing recordkeeping

• Coordinate pharmacy communications and medication-related administrative matters

• Verify prescription status and appointment scheduling

• Assist with credentialing and compliance requirements

• Maintain provider files, licenses, liability insurance, and CAQH profiles

• Process bank deposits as needed

• Support special projects and practice improvement initiatives

• Perform additional administrative duties as assigned

Expectations

• Maintain strict confidentiality and HIPAA compliance

• Document communications within required timeframes

• Escalate complex or clinical matters appropriately

• Manage deadlines with minimal supervision

• Communicate proactively regarding priorities and barriers

Qualifications

• Prior administrative experience required

• Healthcare or mental health experience preferred

• Experience with EHR systems strongly preferred

• Strong attention to detail and organizational skills

• Professional communication skills

If you are organized, proactive, and committed to supporting quality mental health care through strong administrative work, we encourage you to apply.