Patient Service Representative - ACC Call Center (Hybrid)

Patient Service Representative – ACC Call Center (Hybrid) $21 - $24 per hour | San Francisco, CA | Hybrid | Consulting Prestige Hospital System is a leading health provider with a strong reputation for excellence in patient care. The role involves patient service, registration, scheduling, insurance verification, authorizations, referrals, and front office operations for an outpatient or hospital setting. Job Details Seeking a highly motivated, detail-oriented Consulting Hospital Practice Coordinator to join our dynamic healthcare team. Responsibilities Efficiently manage calendars, schedule appointments and meetings, and ensure smooth operation of day-to-day administrative tasks. Handle patient registration and scheduling, ensuring all necessary information is accurately collected and recorded. Verify patient insurance and obtain necessary authorizations for services. Process referrals and work closely with other healthcare providers to ensure seamless patient care. Manage front desk operations, including answering phones, greeting patients, and managing patient flow. Maintain patient files, ensuring all records are up-to-date and accurately filed. Use Epic/APeX systems to manage workflows, track patient information, and ensure efficient operation of the practice. Handle invoicing, expense management, and other financial tasks as required. Work independently with minimal training, demonstrating initiative and problem‑solving skills. Qualifications Minimum of 2+ years of direct healthcare front office experience. Prior experience as a Practice Coordinator, Patient Care Coordinator, Patient Service Representative, Patient Access Representative, Unit Clerk, or Medical Receptionist. Strong proficiency in Epic/APeX systems. Experience with high volume patient interaction, front desk, and phone management. Proven ability to work independently with minimal training. Excellent organizational and communication skills. Proficiency in Microsoft Office Suite, particularly Excel. Experience with leasing, invoicing, and managing expenses. Demonstrated longevity in healthcare administrative roles. Experience registering 60+ patients daily and working in a high‑volume outpatient or hospital environment. Proven experience with insurance verification and authorizations. Previous experience working with work queues (WQs). Prior hospital and outpatient clinic experience is a plus. Benefits Competitive salary. Comprehensive health plan options, including medical, dental, and vision coverage, and flexible spending accounts. Retirement plans. Free tuition for yourself or an immediate family member after two years of employment. Paid and unpaid time off for vacation, personal health, and family care. Well‑being programs. Employee discounts on sports tickets, gym memberships, event tickets, and more. Professional development opportunities. Why Join Us? We support community health with hospitals and clinics in San Francisco and a regional network. If you are passionate, thrive in a fast‑paced environment and ready to advance your career, we would love to hear from you. Equal Opportunity Employer Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. Jobot’s policy complies with all applicable federal, state, and local laws regarding consideration of unemployment status in hiring decisions. #J-18808-Ljbffr Australia-Employment