Operations Administrative Assistant

Job Description

Job Description

About Proprioceptive Solutions

Proprioceptive Solutions is a cutting-edge Movement Hospital and Human Performance Institute based in La Jolla, California. We specialize in interdisciplinary orthopedic rehabilitation, sports science, and metabolic health. Our facility integrates clinical expertise with advanced technologies to deliver personalized, data-driven care. Through collaborative treatment models and value-based healthcare strategies, we empower patients to move better, recover faster, and live stronger. Join a team that is redefining what’s possible in conservative care and human performance.

Position Overview

Proprioceptive Solutions is seeking a highly organized, professional, and personable Operations Administrative Assistant to join our team on a part-time basis. This role is essential to creating a seamless and welcoming experience for every patient and guest. As the first point of contact, you will play a key role in supporting daily front desk operations while ensuring exceptional service and administrative efficiency.

Key Responsibilities

• Greet and welcome patients, guests, and visitors in a warm and professional manner
• Answer incoming phone calls and direct inquiries to the appropriate department
• Schedule, confirm, and manage appointments
• Check patients in and out efficiently and accurately
• Update and maintain patient records in the electronic health record (EHR) system
• Perform administrative tasks including data entry, filing, and record maintenance
• Address patient questions, concerns, and complaints promptly and professionally
• Coordinate with clinical and administrative departments to ensure smooth operations
• Generate reports and provide administrative support as requested by supervisors
• Maintain the cleanliness, organization, and professional appearance of the front desk area
• Adhere to company policies, security protocols, and emergency procedures

Qualifications

• High school diploma or equivalent required
• Previous experience in a healthcare setting or front desk/receptionist role required
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to multitask and work efficiently in a fast-paced environment
• Proficiency with Microsoft Office and electronic health record (EHR) systems
• Professional demeanor with a patient-focused mindset
• Ability to work collaboratively in a team-oriented environment
• Adaptability and problem-solving skills

What We’re Looking For

• A friendly, welcoming, and polished professional
• A dependable individual who takes ownership of their responsibilities
• Someone who demonstrates sound judgment and initiative
• A proactive and attentive approach to daily operations
• A genuine interest in contributing to a positive patient experience