Sales Development Representative

Sales Development Representative (SDR)

At Paradigm, we're revolutionizing home care through innovative technology. As the fastest-growing tech company in this sector, we empower home care agencies with cutting-edge solutions in billing automation, growth education, authorization management, and beyond. We believe that by streamlining agency operations with third-party payers like the Department of Veterans Affairs and Medicaid, we ultimately enhance the quality of care for seniors, veterans, and underserved communities.

We foster a dynamic and collaborative work environment where new ideas are welcome, and creativity thrives. Joining our team means becoming part of a supportive community that values continuous learning and excellence. We're on a mission to revolutionize home care and are looking for passionate individuals to help us make a lasting, positive impact.

Position Summary

As a Sales Development Representative (SDR), you will be responsible for driving outbound and inbound sales growth by developing and maintaining relationships with new customers. We are looking for a detail-oriented individual to communicate accurate information to prospects about working with Paradigm and third-party payers. The individual in this position has a passion for supporting home care agencies in growing their businesses and is driven to seize opportunities within and outside of our day-to-day processes. This position will report to the SDR Manager.

Essential Duties and Responsibilities

• Identify and target new business opportunities by evaluating leads and qualifying them based on predefined criteria
• Keep up to date with home care industry trends and the competitive landscape to identify opportunities and challenges, including serving as an expert on VA and Medicaid opportunities
• Collaborate with Regional Account Executives to ensure smooth handover of qualified leads
• Meet and exceed daily, weekly, and monthly outbound sales targets and KPIs
• Utilize Zoho CRM to track sales activities and pipeline progress
• Utilize Salesloft daily to run outbound cadences
• Conduct sales presentations to prospective customers
• Attend trade shows and other events to network and promote company services, with approximately 10% annual travel expected

Experience and Skills

• Minimum of 1 year of sales experience preferred
• Experience in the healthcare industry or related field is a plus
• Ability to work in a nuanced industry
• Strong communication and interpersonal skills
• Ability to learn in a fast-paced environment
• Hunter-gatherer mentality toward sales

Education and Qualifications

• Bachelor's degree in Business, Marketing, or a related field preferred

Paradigm Offers

• Medical, dental, and vision benefits
• 401k retirement plan
• Aflac benefits
• Paid time off
• Professional development support

Compensation

$45,000-$50,000 base salary dependent on experience + commission plan