Medical Administrative Assistant Job Description

Administrative medical assistants often fill out insurance forms or code patients’ medical information. They often answer telephones and schedule patient appointments.

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Medical Administrative Assistant Job Description Template

Our company is looking for a Medical Administrative Assistant to join our team.

Responsibilities:

  • Schedule patient appointments;
  • Operating computer software and office equipment;
  • Maintaining supplies and appearance for the office;
  • Compiling medical records and charts;
  • Checking patients in at the front desk;
  • Transferring lab results to the appropriate clinician;
  • May perform medical scribe functions;
  • Prepare physicians’ mail correspondence;
  • Help direct patient flow during practice hours;
  • Participate in revenue cycle processes;
  • May maintain, adjust and confirm patient office schedule;
  • Take detailed clinical phone messages for physician or advanced allied healthcare provider;
  • May schedule appointments for patients;
  • Retrieve physician correspondence from dictation service, edit where necessary;
  • Acquire insurance authorizations for procedures and tests ordered by attending physician.

Requirements:

  • May serve on the OSHA VPP, Safety, and Wellness Committees;
  • General medical ethics, telephone etiquette, and excellent communication and customer service skills;
  • General office administrative and clerical skills to perform receptionist duties and answer telephones;
  • A fully qualified typist with a minimum of 50 WPM is required;
  • Mandatory knowledge and skills;
  • Unique military health care systems/procedures;
  • Education. High school diploma or General Educational Development (GED) equivalency. Completion of an Administrative Assistant program is desired;
  • Ability to communicate effectively, both orally and in writing;
  • Experience. At least 6 months of experience in medical office setting;
  • Ability to communicate effectively on the telephone;
  • Ability to demonstrate high quality customer service;
  • Ability to multi-task and maintain composure;
  • Ability to handle confidential and sensitive information;
  • Ability to work in a fast-paced environment;
  • Ability to exercise good judgment to handle calls appropriately.