Business Office Manager is responsible for the direction and coordination of several business office operations. May require an associate’s degree in a related area with at least 7 years of experience in the field. Being a Business Office Manager relies on experience and judgment to plan and accomplish goals. Typically reports to a senior manager.
Business Office Manager Job Description Template
Our company is looking for a Business Office Manager to join our team.
Responsibilities:
- Coordinates, facilitates and participates in periodic meetings and training workshops as assigned;
- Performs and oversees the completion of all business office related tasks;
- Define and provide the necessary support and leadership to achieve departmental goals and objectives;
- Monitors and reports on key metrics such as cash collections, days, outstanding, unbilled, denials, etc., in conjunction with the Controller and CFO;
- Ensure that Medicaid applications are completed by coordinating with Admissions Department and family;
- Collecting time worked information, and the processing of payroll;
- Complete Medicaid Pending Report;
- Maintain financial files on all residents;
- Assists independent auditors with interim and year-end audits;
- Assists in the general orientation of new employees including the initiation of personnel and health records;
- Make weekly collection calls to families for private pay, resident liabilities and any other outstanding accounts;
- Update Corporate Office on all Medicaid changes including admissions, discharges, payer changes, and income changes;
- Establishes and implements a system for the collection of delinquent accounts;
- Maintains documentation for resident files and oversight of resident financial files. Education/Experience;
- Enter and Balance Daily Census in PointClickCare.
Requirements:
- Proficiencies in math and language usage are preferred;
- Ability to understand and follow oral and written directions;
- High school diploma is required; advance courses in office management are desirable;
- Typing skills of 40 wpm or more. Computer literacy;
- Familiarity with the operation of various office machines;
- Meet all criteria as required by state and local licensing agencies;
- Negative criminal record/background statement;
- Proficient in typing, 10-key and data entry, word processing, Excel, and other Highgate-specific software;
- Health screening and fingerprinting (California only); Fingerprint card (AZ only);
- Mature and friendly personality;
- Two years experience as full charge bookkeeper;
- Collecting time worked information, and the processing of payroll;
- Ability to complete training/certifications within prescribed time frames by Executive Director;
- 21+ years of age;
- Excellent interpersonal and customer service skills.