Service Program Manager Job Description Template
Our company is looking for a Service Program Manager to join our team.
Responsibilities:
- Developing solutions for complex business and client challenges;
- Proactively developing Global risk mitigation strategies for client services;
- Highlighting value and enhancing opportunities to drive new revenue growth;
- Managing and directing clients, Verizon service, and project teams to ensure execution of governance plans;
- Develop, lead, engage, and inspire individuals throughout the organization;
- Ensure that both hardware and Software systems are in place and functioning to support key stakeholders;
- Demonstrated strong executive presence and clear thinking;
- Ability to develop and execute priorities and approaches to meet objectives;
- Experience leading a large, global, and matrixed organization (preferred leadership in program, project, and/or manufacturing environments);
- Responsible for ensuring that functional strategies and execution support the organization’s goals of on time, on budget implementations;
- Ensure the implementation of product specific service requirements through the New Product;
- Ability to resolve complex issues within functional area and/or area of expertise;
- Proven leadership skills including the ability to motivate cross functional teams to achieve business goals;
- Drive key growth programs in order to achieve yearly operating targets;
- Excellent analytical and communication skills, with the ability to communicate with employee and customers at all levels.
Requirements:
- Excellent analytical and communication skills, with the ability to communicate with employee and customers at all levels;
- Ability to resolve complex issues within functional area and/or area of expertise;
- Proven leadership skills including the ability to motivate cross functional teams to achieve business goals;
- Experience leading a large, global, and matrixed organization (preferred leadership in program, project, and/or manufacturing environments);
- Demonstrates strong business and financial acumen;
- Readily and naturally builds close relationships with peers and external stakeholders;
- Ability to develop and execute priorities and approaches to meet objectives;
- Exceptional skills as a change agent and process oriented individual;
- Demonstrated strong executive presence and clear thinking.