Sr. Program Manager Job Description Template
Our company is looking for a Sr. Program Manager to join our team.
Responsibilities:
- Facilitate prioritization discussions and decisions;
- Produce effective results: Ensure project goals, objectives, milestones and deliverables are achieved on schedule;
- Mastery of tools and processes available to successfully run a project/event;
- Communicate schedules, updates, status, major decisions, risks and blockers;
- Champion continuous improvement, iteration, and learning;
- Act as the central point of contact for all program area questions or issues;
- Actively mentor less senior members of the team;
- Identifies and manages program-level issues and risks and drives decision making and escalations;
- Responsible for managing team dynamics, morale and motivation while building a culture where all members and points of view are respected;
- Accountable for delivering quality solutions that provide desired business benefits and/or solve business problems – on-time & within budget;
- Support a mix of strategic and operational projects such as UX Lab calendar and access planning, auditing, and management;
- Facilitator – must be able to: Facilitate meetings / workshops with large groups of people beyond the project team;
- Work with team leads to identify key projects and metrics for the health of our team operations;
- Ensure group participation;
- Prioritize and assess impact of bug fixes and ensure new feature requests are fully specified for implementation.
Requirements:
- Seven (7) years of related program management experience;
- Proficiency in MS Office and MS Project;
- Advanced knowledge and application of program and project management standards;
- Must be a US Citizen;
- Able to analyze scheduling, budgetary and resourcing data to develop contingency and risk mitigation plans;
- In absence of a degree, 14 years of relevant experience is required;
- Utility knowledge & background;
- Comprehensive understanding of inventory and basic finance principles, bottom-line oriented;
- CSM;
- Industry relationships including IT partner ecosystem and critical ISV’s;
- 5+ years of product / project / program management experience;
- Exceptional executive presence/communication skills (both oral and written) capable of c-suite engagement;
- Bachelor’s degree and 10 years of relevant experience OR;
- Working knowledge of SAP or equivalent ERP system including basic transactional and process knowledge;
- Advance degree and 7 years of relevant experience OR.